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Exclude from Global Search Knowledge Support Log Level Warning Support exacqVision Server Categories Products Logs OnvifnvcPI

Sender Not Authorized

Sender Not Authorized

Description

Often means camera was added with wrong device type. i.e. – added with Onvif rather than Pelco.

Categories
Exclude from Global Search Knowledge Support Log Level Warning Support exacqVision Server Categories Products Logs VivotekPI

Input(***): Describe response failed (retcode 401)

Input(***): Describe response failed (retcode 401)

Description

401 is an HTTP error code for “Unauthorized”. For unknown reason this sometimes appears when the correct credentials are entered in the client.

Notes

Re-enter the password for the root account in the camera’s web interface.

Categories
Exclude from Global Search Knowledge Support Log Level Support Warning exacqVision Server Categories Products Logs VivotekPI

Input(): Unrecognized resolution.

Input(): Unrecognized resolution.

Description

Server plugin does not like the resolution setting from the camera.

Notes

Enter camera web interface and change the resolution to match the IP Camera Integration test records.

Categories
Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Products Logs Other

tDVR %1 voltage %2

tDVR %1 voltage %2

Description

%1 = the capture board number starting with 0. %BR%%2 = The processor voltage detected at startup, which varies.

Notes

This is a normal message.

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Knowledge Support Exclude from Global Search Log Level Verbose Support exacqVision Server Categories Products Logs Other

tDVR %1 driver %2 bootloader %3

tDVR %1 driver %2 bootloader %3

Description

%1 = the capture board number starting with 0. %BR%%2 = The version of firmware running. %BR%%3 = The bootloader version running on the card itself.

Notes

This is a normal message.

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Knowledge Support Exclude from Global Search Log Level Support Error exacqVision Server Categories Products Logs tDVRPI

tDVR %1 video|audio %2 drop %3

tDVR %1 video|audio %2 drop %3

Description

%1 = The number of capture card in the system starting with 0. %BR% %2 = The analog input channel starting with 0. %BR%%3 = The amount of frames dropped. %BR% This log tells how many frames of audio or video were dropped and which board channel it occurred on.

Notes

If only 1 frame was dropped, it is likely due to poor quality video.If a group of frames is dropped. The frame buffer is filling up; check for resource limitations or anti-virus.

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Knowledge Support Exclude from Global Search Log Level Verbose ArchivePI Support exacqVision Server Categories Products Logs

Skipping, failed to load /mnt/edvr/%1/%2/%3/%4/%5/%6 – error opening file – -2

Skipping, failed to load /mnt/edvr/%1/%2/%3/%4/%5/%6 – error opening file – -2

Description

%1 = Drive Number %BR%
%2 = Year %BR%
%3 = Month %BR%
%4 = Day %BR%
%5 = Hour %BR%
%6 = File Name %BR%
The archive job cannot find file specified, likely because it has been removed.

Notes

This can happen if there is a short retention period for recorded video. When the archive job starts, the file is present and queued up for processing, but by the time the job actually gets to that file, it has been removed.

Categories
Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs GenericCameraPI

EBADRESP – 110

EBADRESP – 110

Description

Invalid ping response.

Notes

This error occurs during xn_ping if an invalid response to a ping request is received. An invalid response is detected if the sequence number or the source IP address in the response is incorrect.

Categories
Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Products Logs GenericCameraPI

Input (%1) : Opening RTSP stream – %2.

Input (%1) : Opening RTSP stream – %2.

Description

%1 = the camera name or ip address. %BR% %2 = the URI stream requested from the device. This indicates that the video/audio stream has been requested from the device.

Notes

This is a normal message.

Categories
Exclude from Global Search Knowledge Support Verbose Log Level Support exacqVision Server Categories Products Logs SysMgmtPI

Hardware monitoring port address = %1

Hardware monitoring port address = %1

Description

This is the communication port used to monitor the system’s hardware.

Notes

This is a normal message.