Categories
Exclude from Global Search Knowledge Support Warning Support exacqVision Server Categories Products Logs Other

*** ENETDOWN – 124 ***

*** ENETDOWN – 124 ***

Description

Network is down.

Notes

This error is reported if a send times out or the network is unable to transmit.

<br>

Categories
Knowledge Support Exclude from Global Search Log Level Support Error exacqVision Server Categories Products Logs StreamPI

Login failure – unknown username (%1) or password.

Login failure – unknown username (%1) or password.

Description

%1 = The user that attempted to login. %BR%
This indicates the Client connected to the server, saw the service, and the authentication failed.

Notes

This has been known to come up on extremely slow connections as well, or on systems with a very restrictive antivirus. Can also appear frequently if the Web Service is attempting to connect with incorrect login information.

Categories
Knowledge Support Exclude from Global Search Log Level Warning Support exacqVision Server Categories Products Logs SysMgmtPI

PlugIn detected disk /c0/%1 has been removed

PlugIn detected disk /c0/%1 has been removed

Description

%1 = The port number of the disk. %BR%
A user may see this message under following circumstances – %BR% __1. A disk is removed from the system or %BR% __2. If a disk was saved to the config file but when the plugin was restarted, one of the saved disk was not found after rescanning the system. %BR% %BR% On some 3ware 9750 Linux systems, we have noticed that when a disk is replaced, the raid controller may change the disk name. This could result in #2 above, because the new disk has a new name.

Categories
Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs XdvPI

Device *** output *** put \”X\” [date] error -9022

Device *** output *** put \”X\” [date] error -9022

Description

The analog output on the board is not responding or failing.

Notes

This is not going to cause problems for those not using the analog output, but would require an RMA to fix.

Categories
Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Products Logs XdvPI

Device *** encoder *** channel *** mask len 0 mask

Device *** encoder *** channel *** mask len 0 mask

Description

Someone hit “Apply Defaults” on the “Camera Settings” page for an analog camera.

Notes

This is a normal message.

Categories
Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs EvtLogPI

get oldest record error 1717

get oldest record error 1717

Description

A deprecated plugin that remains in the installer has unnecessarily been enabled, EventLog.

Notes

Enabling this plugin can cause the system to reboot. Delete it from the plugins directory and restart the server.
Windows: evtlog.dll
Linux: evtlog.so

Categories
Exclude from Global Search Knowledge Support Log Level Support Warning exacqVision Server Categories Products Logs GenericCameraPI

Device %1: Stream socket timeout (10 secs).

Device %1: Stream socket timeout (10 secs).

Description

%1 = The IP address of the device. %BR%
The plugin did not receive any video frames for the duration of the timeout period.

Notes

By default exacqVision considers 10 seconds of no video as a timeout resulting is a disconnect/reconnect attempt to the camera.
No video frames of less than 10 seconds do not show up as a timeout.

Categories
Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs IpCamDetectPI

mdnsd daemon stopped

mdnsd daemon stopped

Description

After IPCamDetect has finished looking for devices, this service shuts down.

Notes

This is a normal message unless accompanied by other IPCamDetect errors.

Categories
Knowledge Support Exclude from Global Search Log Level Verbose Support exacqVision Server Categories Products Logs LogPI

Opened log file %1.txt

Opened log file%1.txt

Description

%1 = the day’s date in YYYYMMDD format.

Notes

This is a normal message.

Categories
Knowledge Support Exclude from Global Search Log Level Verbose Support exacqVision Server Categories Products Logs GenericCameraPI

Camera Name or Stream – Closed

Camera Name or Stream – Closed

Notes

Camera may have been unchecked on the IP Camera page.