Failed database operation:
Description
The EventPI database may be corrupt.
Notes
There should be other related logs with additional information about what happened.
Category: Error
QueryMACAddresses – retcode PHYSICAL_IF_IOCTL_OPENERROR
Description
The Engineering team has not fully understood why this error occurs. We may be issuing commands to a get MAC address and link speed to virtual adapters where they are not supported. But if the customer is able to see all attached network interfaces and their MAC addresses in the client, this error does not indicate any malfunction.
Error receiving *** detection datagram.
Description
The Camera Finder communicated with a device it thought was a camera, but did not receive the proper information datagram back. So it’s likely not a camera.
Notes
Either it wasn’t a camera, or anti-virus interference.
*** Socket receive timeout ***.
Description
Communication dropped to device.
Notes
Likely network related.
Error Failed to get Characteristics registry value
Description
When we enumerate network adapters from the registry, we look at the values of the “\Characteristics\” key to determine whether an adapter is physical or virtual. There is one adapter which does not have this key and that is almost always at index 0.
Notes
This error does not indicate any malfunction.
*** Socket Exception – Waiting on reconnect timeout.
Description
This is a generic message indicating that a communication socket closed unexpectedly.
Notes
Could be related to network issues, or anti-virus.
*** Current Video codec format for Input %1, Stream %2 is not supported. Please set the device to MJPEG, MPEG4 or H.264
Description
%1 = Name of the camera %BR%
%2 = In the case of multi lens cameras, this is the stream ID %BR%
The camera is currently streaming in a codec that is not supported by exacqVision.
Notes
Change the stream codec to one supported or factory default the camera.
Request failed – Check your credentials.
Description
Bad username/password.
Notes
RTSP Connection timeout detected. Attempting to reconnect.
Description
The RTSP stream timed out and is no longer sending frames for a period of at least 10 seconds.
Notes
Failed to connect SMB share (\%1\%2\%3) – mount error ***.
Description
%1 = IP address of SMB share. %BR%
%2 = SMB share name. %BR%
%3 = Server name. %BR%
Archiving target failed to connect.
Notes
Use the SMB mount error to troubleshoot.