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Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs VivotekPI

Input #: Unsupported codec.

Input #: Unsupported codec.

Description

The camera is currently streaming in a codec that cannot be received.

Notes

Change the stream codec to one supported or factory default the camera.The IP8162 may set codec to “SVC” after a factory default. The camera doesn’t even support this stream. You must change the stream profile back to H.264 in the web interface.

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Exclude from Global Search Knowledge Support Support Error exacqVision Server Categories Products Logs StretchPI

board *** get supported standards error ***

board *** get supported standards error ***

Description

Communication could not be established to the Stretch board.

Notes

Could be firmware or hardware related.

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Exclude from Global Search Knowledge Support Support Error exacqVision Server Categories Products Logs PsfPI

ps file write %path_to_file% error %

ps file write %path_to_file% error %

Description

The file plugin could not successfully write to the disk.

Notes

May be related to drive permissions or anti-virus.

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Exclude from Global Search Knowledge Support Support Error exacqVision Server Categories Products Logs PsfPI

stat %path_to_file% error %

stat %path_to_file% error %

Description

The status of a previously written file could not be retrieved.

Notes

May be related to drive permissions or anti-virus.

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Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs StreamPI

Error getting current system time zone ***.

Error getting current system time zone ***.

Description

Could be related to active directory permissions.

Categories
Knowledge Support Exclude from Global Search Support Error exacqVision Server Categories Products Logs GenericCameraPI

Failed to get local IP address.

Failed to get local IP address.

Description

The Server’s local IP address could not be determined for use when sending/receiving to cameras.

Notes

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Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs StreamPI

Error updating system time zone – ***.

Error updating system time zone – ***.

Description

Time zone could not be changed.

Notes

Could be related to active directory permissions.

Categories
Knowledge Support Exclude from Global Search Support Error exacqVision Server Categories Products Logs NotifyPI

Unable to communicate with webserver at address %1. Error message: %2

Unable to communicate with webserver at address %1. Error message: %2

Description

%1 = IP address of Web Server. %BR% %2 = Specific error message or number. %BR% The IP address or hostname listed on the Notifications>Web Server tab was not reachable.

Notes

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Knowledge Support Exclude from Global Search Log Level Support Error exacqVision Server Categories Products Logs StreamPI

User manager failed to initialize – %error%.

User manager failed to initialize – %error%.

Description

User accounts XML was not loaded. May be due to XML corruption or anti-virus interference.

Notes

Deleting the useraccount.xml and restarting service will not cause it to be created. You will need to reinstall the Server.

Categories
Knowledge Support Exclude from Global Search Log Level Support Error exacqVision Server Categories Products Logs VivotekPI

Send|Receive failure – buffer overrun.

Send|Receive failure – buffer overrun.

Description

The available buffer space for communication was not able to send or receive the requested information.

Notes

Could be a resource limitation or anti-virus interference.