Camera did not send valid quality for codec H264
exacqVision Client connection status for camera shows “unable to create video stream” status.
Often this is a firmware compatibility issue. There are some cases that this has been resolved by factory defaulting the camera and/or removing and recreating illustra3pi.xml file in server folder.
Failed to load plugin analyticpi.so: load code -1
This is expected behavior from exacqVision systems without integrations from supported analytic appliances.%BR%%BR%
Refer to article: analyticpi plugin fails to load
Failed to load plugin analyticpi.dll: load code -1
This is expected behavior from exacqVision systems without integrations from supported analytic appliances.%BR%%BR%
Refer to article: analyticpi plugin fails to load
%1 Network error 102 in the metadata stream using scheme http
Indicates a libcurl error where the status is OutOfRequest. Requires a packet capture for further investigation.%BR%%BR%
%1 – Device IP Address %BR%
%1 Network error 101 in the metadata stream using scheme http
Indicates a libcurl error where the status is AlreadySending. Requires a packet capture for further investigation.%BR%%BR%
%1 – Device IP Address %BR%
%1 Network error 56 in the metadata stream using scheme http
Indicates a failure receiving network data. This could be due to a network issue or a plugin issue. Requires a packet capture for further investigation.%BR%%BR%
%1 – Device IP Address %BR%
update config query delta attribute error
This message can usually be ignored.%BR%
The Axis plugin is trying to process XML configuration coming to it, but the XML is missing a ‘delta’ attribute. If the XML doesn’t have the ‘delta’ attribute, the plugin ignores the XML message and moves on.%BR%
This may occur from devices sending XML that isn’t fully “compliant” with our protocol dissectors.
%1: Context %2. Media open but data timed out. Close and retry
The video stream is still open, but we haven’t received video for 10 seconds. %BR%%BR%
%1 – Device IP Address %BR%
%2 – Device name
Will usually be noted just prior to a stream closing due to some sort of loss of communication. Possibly caused by extended packet loss or network disruption between the NVR and the device.
LICENSE: Ignore update – unrecognized MAC address.
This indicates that the MAC Address registered to the license was not found.
See suggestions in KB 12830: https://support.exacq.com/#/knowledge-base/article/12830
%1 send error 110
%1 = IP address of camera.110 is a Linux C Error code “ETIMEDOUT 110 /* Connection timed out */”
This occurs on the send side of the data rather than the receive side, which is why it is a send error.