The DELETE statement conflicted with the REFERENCE constraint “auditlogger_auditlog_user_id_fbf03342_fk_organization_enterpriseuser_id”. The conflict occurred in database “NA”, table “dbo.auditlogger_auditlog Description when the Datarolloff service is failing to start you may see this error or a similar error in the datarolloff log file. There is a foreign key constraint that is failing to delete which in turns stops… Continue reading The DELETE statement conflicted with the REFERENCE constraint “auditlogger_auditlog_user_id_fbf03342_fk_organization_enterpriseuser_id”. The conflict occurred in database “NA”, table “dbo.auditlogger_auditlog
Category: Exclude from Global Search
Profile Description: %1. Notification attempt return code= 26
Profile Descriptìon: %1. Notification attempt return code= 26 Description %1 – This is the name of the Email Message Profile %BR% %BR% Notifications are sent using curl, so the return codes are curl status/error codes. %BR% Curl error 26 means “Read Error” Notes Notifications which include attaching a clip will attempt to create, then read… Continue reading Profile Description: %1. Notification attempt return code= 26
Profile Description: %1. Notification attempt return code= 67
Profile Descriptìon: %1. Notification attempt return code= 67 Description %1 – This is the name of the Email Message Profile %BR% %BR% Notifications are sent using curl, so the return codes are curl status/error codes. %BR% Curl error 67 means “Login Denied” Notes Failed logins to SMTP servers can result due to username/password problems, or… Continue reading Profile Description: %1. Notification attempt return code= 67
Profile Description: %1. Notification attempt return code= 7
Profile Descriptìon: %1. Notification attempt return code= 7 Description %1 – This is the name of the Email Message Profile%BR% %BR% Notifications are sent using curl, so the return codes are curl status/error codes. %BR% Curl error 7 means “Couldn’t Connect” Notes Connection failures to SMTP servers result when the TCP connection to a given… Continue reading Profile Description: %1. Notification attempt return code= 7
Profile Description: %1. Notification attempt return code= 28
Profile Descriptìon: %1. Notification attempt return code= 28 Description %1 – This is the name of the Email Message Profile %BR% %BR% Notifications are sent using curl, so the return codes are curl status/error codes. %BR% Curl error 28 means “Operation Timeout” Notes Timeouts to SMTP servers can result due to routing problems between the… Continue reading Profile Description: %1. Notification attempt return code= 28
error 86 (invalid password)
error 86 (invalid password) Description If the main server, you are setting up to connect to an archiving target on a s-series is joined to a domain there is a local group policy that needs to be configured or you will get a disconnected status ad error 86 invalid password in the server logs Notes… Continue reading error 86 (invalid password)
LICENSE: Ignore update – unrecognized MAC address.
LICENSE: Ignore update – unrecognized MAC address. Description This indicates that the MAC Address registered to the license was not found. Notes See suggestions in KB 12830: https://support.exacq.com/#/knowledge-base/article/12830
LICENSE: Error loading active – Required MAC address missing.
LICENSE: Error loading active – Required MAC address missing. Description This indicates that the MAC Address registered to the license was not found. Notes See suggestions in KB 12830: https://support.exacq.com/#/knowledge-base/article/12830
Log Reference Template
Actual log example (Title of KB and first line should match) Description Describe Notes Notes, suggestions, KB’s, examples, etc… REMOVE THIS SECTION Categories Selections:Exclude from Global SearchCategories__Products____%product%Logs__Plugin____%plugin% (use ‘GerericCameraPI’ for things that apply to all/many camera plugins__Log Level%loglevel%Tags are optional but we may use the Internal/Level2/Guest in the future to hide some from public
The processing loop has taken too long *** times. The longest time was ***ms for *** passes.
The processing loop has taken too long *** times. The longest time was ***ms for *** passes. Description A calculation is made by each camera plugin to determine if network operations ever took longer than 32ms. Once a minute, this data is logged. If it logs that it has “taken too long” this may indicate… Continue reading The processing loop has taken too long *** times. The longest time was ***ms for *** passes.