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2022-12 September Quarterly Release Training


ExacqVision Server

Bug Fix – Fixed issue preventing archiving of analog video to Cloud Drive

Bug Fix – Motion Detection not working on Holis cameras

Bug Fix – Corrected issue setting NTP server for illustra3pi and illustramultipi camera plugins

Bug Fix – Fixed issue with missing frames from PTZ cameras causing image tearing in recorded video

Bug Fix – Fixed issue with core hanging when attempting to stop server service

Bug Fix – Addressed issue with high memory usage

Bug Fix – Fixed logging issue with LDAP with potential to cause crash

Bug Fix – Corrected reporting issue for object classification from all sensors when using illustramultipi camera plugin

Bug Fix – Fixed issue reading blur and tamper detection from individual sensors using illustramultipi plugin

Bug Fix – Fixed handling of metadata/motion timeouts on Samsung/Hanwha/Illustra

Enhancement – Support added for Axis’ new Time API calls

Enhancement – Support added for Arecont Contera series

Enhancement – Support added for Protego devices

Enhancement – Added support for ACTi Z94

Enhancement – Added JSON support for additional Dahua models

Enhancement – evAPI changes to support sustained soft triggers

Enhancement – Phase 1 of improved support with Illustra Enhanced Security Mode… handle metadata with HTTPS

ExacqVision Client

Bug Fix – Corrected issues with keyword tree resetting scroll position

Bug Fix – Fixed issue saving edits to Event Monitoring profile when Source name begins with the system name

Bug Fix – Prevent client crash when clicking Show Keywords checkbox

Bug Fix – Fixed issue where event metadata fails to be included for first selected device with some Access Control integrations

Bug Fix – Fixed issue where client did not display keywords when more than 20 values were returned

Bug Fix – Fixed icon display on Storage > Hardware tab device tree

Enhancement – Hide metadata keywords panel by default

Enhancement – Hide conditions panel when not needed

Enhancement – Cloud Drive integration to only list cameras from systems in the system list

Enhancement – Improvements to reduce false positives based on color filtering for people and vehicles

ExacqVision Web Service

Bug Fix – Fixed potential gateway deadlock when closing streams

ExacqVision Mobile

Feature – Update SDK for Android 12 support

Feature – New Scrollable timeline for search

ExacqVision Enterprise Manager

Bug Fix – Fixed infinite camera permissions from bad user roles

Exacq Hardware

2nd Generation of G-Series PoE system replacing 1st Gen

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Exacq Support Portal Log Reference

Authorized dealers and integrators with Support Portal credentials have the ability to access the Log Reference tool, which provides additional information on sometimes cryptic server log entries.
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2022-09 September Quarterly Release Training

*There appears to have been a slight bug in the presentation recording where the video recording did not capture the videos being played on the screen. The links below will provide access to the PowerPoint file and individual demonstration videos.


ExacqVision Server

Bug Fix – Removed limit of 256 devices displayed for Access Control plugins, only visible when using Access Control with Associations or Maps

Bug Fix – Fixed issue with Illustra3 and Illustramultipi that could cause cameras to be stuck in a Connecting state after reboot

Bug Fix – Fixed issue where Edgestor was not backfilling data from Illustra3pi cameras due to Edgestor crash, leaving gaps on server recordings

Bug Fix – Fixed quality setting for Illustramultipi

Bug Fix – Fixed issue with trigger inputs/alarm outputs for Illustramultipi

Bug Fix – Added retry logic on API errors for napcopi, Napco uses IIS which has a recycle time that caused authentication to fail, fix adds retry logic if error received

Bug Fix – Fixed issue causing credentials for RTSP Server not to be updated properly

Bug Fix – Corrected issue where Date/Time page was greyed out on Win7 machines

Bug Fix – Fixed issue where Dynacolor devices may repeatedly reset after user presses Reset button on PoE port in Client.

Bug Fix – Fixed viewing Live Analytics for Flex3 cameras

Bug Fix – Fixed issue where closing video stream did not close metadata stream from Illustra3pi

Bug Fix – Fixed propagating motion alarms on disabled context streams on Illustra3pi

Bug Fix – Fixed setting transport and re-reading URL for continuous metadata from Illustra3pi

Bug Fix – For Illustra3pi and Illustramultipi, use friendly name for analytics that provide bounding box

Enhancement – Added motion support for March Network cameras using Onvif

Enhancement – Support for Redvision RVX2 added to Onvif plugin

Enhancement – Support for Sunell with transport RTSP added for Onvif

Enhancement – Improvements made for Last Motion event on context streams

Enhancement – Adjustments made to parsing Audio Output name for Illustramultipi

Enhancement – Removed eDVR and XDVAPI license handling

Enhancement – §Homogenized analytic values for Axis, Samsung/Hanwha, Tycodlpi; Presents “Person” instead of “Human”, “Bicycle” instead of “Bike”

Enhancement – Added support for Axis’ new metadata style used in their 11.0 firmware

Feature – Added support for vehicle and clothing color provided by Illustra3pi and Illustramultipi cameras

ExacqVision Client

Bug Fix – Reset search item flags when sending new search requests, fixes issue when Search stops working if server connection lost mid-search

Bug Fix – Don’t send scrub request if waiting for summary response

Bug Fix – Prevent potential crash on Association config page if a camera with associations was deleted

Bug Fix – Initialize Digital PTZ settings to Client settings when plugin does not send them, related to changes made for body worn cameras

Bug Fix – Prevent toast messages for streaming BWCs on system disconnect

Bug Fix – Reset camera connection status on system disconnect

Bug Fix – Disabled BWC audio devices on Audio configuration page

Bug Fix – Prevent security integration sources from being displayed twice in bookmark editing tree

Bug Fix – Fixed potential crash when adding new IP serial port and config update occurs

Bug Fix – Prevent client crash with double-clicking on grid divider in List View

Bug Fix – Prevent client crash on OSX when clicking calendar controls

Bug Fix – Fixed issue with export failure if config page options in settings file

Enhancement – Prevent some analytic search filters that didn’t make sense, non-sensical combinations of operator logic

Enhancement – Don’t request event data in response to Show Conditions panel, caused Search to stop working when connection to Server was lost mid-search

Enhancement – Display analytic colors above bounding boxes

ExacqVision Web Service

Bug Fix – Added libreadline8 dependency for the Ubuntu 22.04 installer

Bug Fix – Fix made to data races related to search and discovery

Bug Fix – Update search session keep alive when search frame is retrieved

Enhancement – Add search only status to cameras and audio streams

ExacqVision Mobile

Bug Fix – Fixed issue where Number of Servers Connected displayed in menu bar was incorrect

Bug Fix – Disable Autocorrect for Add Server page

Bug Fix – Removed Delete icon from Focus View mode

Bug Fix – Accidental scrub bar touches open Focus View

Bug Fix – Fixed issue with truncated camera pagination

Bug Fix – Fixed issue where rotating to landscape display and back made bottom row OSDs disappear

Bug Fix – Fixed issue where software was crashing when searching using server time

Bug Fix – Corrected issue where Views on iOS were not loading video

Bug Fix – Case sensitive issue on Add Server page, client did not handle adding system with capital letters in address

Bug Fix – Mobile app Login button not responding to EM sync login

Enhancement – Hide Search Only cameras from Live

Feature – Remove the data usage prompts and data collection, temp removal for launch due to requirements by Apple

ExacqVision Enterprise Manager

Bug Fix – Fixed showing deleted servers in the search results

Bug Fix – Fixed server configs from being checked for failover or updates

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2022-09-01 Log File Reference Creation

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Enterprise System

Use the options for Enterprise licensed systems to manage several servers at once from the nested Enterprise selections.
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Troubleshooting with VLC

Learn to utilize VLC, a free video tool and media player, to help troubleshoot camera issues.

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Troubleshooting Camera Connections

Get an insight to several common steps to take to troubleshoot connectivity problems with IP cameras.

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2022-06 June Quarterly Release Training

ExacqVision Server

Bug Fix – Fixed issue preventing DMP device from being deleted

Bug Fix – Fixed plugins that could potentially cause system stall during shutdown

Bug Fix – Fixed problem wherein adding Illustra devices with Onvif caused flood of configuration messages to logs

Bug Fix – Fixed problem with SSO if AES encryption enabled on Active Directory

Bug Fix – Fixed issue with motion window coordinates on ACTi platform C cameras to account for mirror/flip

Bug Fix – Fixed issue for disk prep on zero drive systems with RAID, disk prep was not partitioning correctly on RAID systems

Bug Fix – Fixed issue parsing analytic configuration from Illustra3 plugin

Bug Fix – Fixed issue showing WDR setting for Axis devices with firmware 6.5+

Bug Fix – Fixed invalid time handling for edgestor on Axis cameras

Bug Fix – Fixed problem where OS volume appeared in Network Storage on S-series

Bug Fix – Fixed issue preventing ACTi plugin from receiving all device settings

Bug Fix – Fixed issue with Kantech reporting of event times

Enhancement – Encrypt Dahua device passwords stored in config

Enhancement – Encrypt Hikvision device password stored in config

Enhancement – Show “Panasonic/i-PRO” for device plugin name/discovery

Enhancement – Prevent licensing systems with locally administered MAC addresses

Enhancement – SysmgmtPI to support disk monitoring on NVMe drives

Enhancement – Improved plugin responsiveness for several access control plugins

Enhancement – Standardized object classification naming for axispi, illustra3pi, samsungpi, and tycodlpi

Enhancement – Export server, camera, integration, and association details on CSV or PDF server reports

Feature – Removed support for eDVR capture boards

Feature – Object classification search

Feature – Illustra Pro Multisensor support – new illustramultipi plugin

ExacqVision Client

Bug Fix – Fixed potential crash selecting key word filters and broken event back buttons

Bug Fix – Fixed issue with stalling exports on Linux machines

Bug Fix – Fixed issue sizing bounding boxes for analytic searches

Bug Fix – Fixed issue where clearing search cache started downloading again

Bug Fix – Fixed issue regarding warning message when searching for analytics on system that does not support object classification

Bug Fix – Fixed issue where only one person key appeared in results if multiple persons matched

Bug Fix – Fixed issue where client would disconnect if server too busy to reply with heartbeat

Bug Fix – Fixed issue with selectable fields on Enterprise Notifications page

Bug Fix – Fixed issue with hang during video preview on Mac’s with M1 chip

Bug Fix – Fixed issue with error message displaying web panel config pages if page failed cert validation

Bug Fix – Fixed issue where LDAP users were unable to create User View

Bug Fix – Show LDAP user name rather than GUID under username for View

Bug Fix – Resolved issue with client crashed caused by other software using Boost libraries

Enhancement – Added support for Raw PCM16 audio encoding

Enhancement – New installs group sources by device

Enhancement – Last motion station added to camera grid

Enhancement – Improvements to UI for analytic search

Enhancement – Ability to enable/disable specific analytic overlays

Enhancement – Added CSV support for system report generation

Enhancement – Filter for analytics based on specific object types in search timeframe

ExacqVision Web Service

Bug Fix – Fixed problem where enabling HTTP redirect to HTTPS provided an internal IP address

Bug Fix – Fixed problem displaying groups or maps from different systems when the groups or maps have the same name

Bug Fix – Ensure frpc is properly restarted after authorization failure

Bug Fix – Removal of token exchange with web relay

ExacqVision Mobile

Bug Fix – Fixed issue with app crashing on Android when resetting all all data

Bug Fix – Disable navigation drawer slide if no servers added

Bug Fix – Fixed issues with views created in mobile which weren’t updating to proper cameras

Bug Fix – Fixed back button action from Doors page

Bug Fix – Fixed time selection issue where calendar incorrectly adjusts for DST

Bug Fix – Disable Full Screen button for Video Push if pushing is not possible

Bug Fix – Only allow Video Push of currently displayed cameras

Bug Fix – Fixed issue with mobile notifications from Event Monitoring or Analytics

Enhancement – Login page UI changes

Enhancement – Live scroll view

Enhancement – Reorganization of configuration pages

Enhancement – Search page will show ‘No Video Available’ instead of ‘Unknown Error’

Enhancement – Next view changed from button to Right/Left swipes

Enhancement – Added Edit Panels button to allow rearranging live camera panels

Feature – Added Search to context menu

Feature – Added Overflow menu to app bar

Feature – Disable zoom when viewing a 1×1 panel

Feature – Keep track of scroll position

Feature – Added support for multitasking on latest iOS devices

Enterprise Manager

Bug Fix – Fixed LDAP user authentication

Bug Fix – Updated server license requests to avoid error caused by length of URL

Bug Fix – Remove password complexity requirement for SMTP

Bug Fix – Fixed issue opening EM Shell on Ubuntu due to missing module

Bug Fix – Fixed issue where checking for server updates with no servers caused 500 error

Enhancement – Improved efficiency of assigning servers to importers

Enhancement – Automatic SSL migration support for .DEB installer

Enhancement – Clean up orphaned server configs more often

Enhancement – Replacement of Apache Solr with Elastic

Illustra

Release of Pro Multisensor cameras

Illustra Body Worn Cameras – Removed from marketing for 22.06 release, pushed to 22.09. Still available to those with the equipment and assistance with setup from Product Management.

Appendix

Review of how Cloud Drive is different from Cloudvue

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2022-04-27 Software Updates Packaging Utility and Legacy Releases

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Creating a Salesforce Article from Existing Portal KB

Steps for copying existing portal Knowledge Base Articles into new Salesforce Articles.