Category: Configuration

Adding a Kantech KT-1 with ioSmart Reader to Cloudvue

This video will walk you through connecting a Kantech KT-1 controller using an ioSmart Reader to Cloudvue. Be sure you have followed the steps in a separate video on configuring the KT-1 Controller for Cloudvue Mode before proceeding. <br>

Connecting a Louroe Base Station to an ExacqVision Hybrid NVR

A walk through, how-to video on connecting analog audio base stations from Louroe to ExacqVision Hybrid NVRs.<br><br> See also: Line Level vs Mic Level Audio for more details on the differences in these audio signals from various devices. <br>

Analytic Metadata Best Practices

With Artificial Intelligence being used more often users may notice a spike in the analytic metadata being processed and stored.  Here are our recommendations to manage this increase. Update exacqVision Server/Client Software Adjust Camera Settings Reduce DB retention period Disable Analytics Related Articles AESW-5987

Enterprise Manager supports LDAP authentication with Azure Active Directory 

Azure Active Directory supports the LDAP interface when properly configured, and therefor LDAP can be used to sync the ExacqVision Enterprise Manager software with the Azure AD instance. Background Information: Lightweight Directory Access Protocol (LDAP) is an application protocol for working with various directory services. Directory services, such as Active Directory, store user and account… Continue reading Enterprise Manager supports LDAP authentication with Azure Active Directory 

System Unexpectedly Reboots Into Recovery Mode Then Enters Factory Restore

Issue When system reboots and boots up to recovery mode it selects “Factory Capture” by default leading the system to commit a full factory restore upon pressing “enter”. Solution Windows <br> Linux System The file at ‘/boot/efi/EFI/BOOT/refind.conf’ will need to be edited in the same way it is for the Windows instructions. Instead we would… Continue reading System Unexpectedly Reboots Into Recovery Mode Then Enters Factory Restore

Creating a Self-Signed SSL Certificate

Before Beginning… Requirements You will need the OpenSSL program to create a self-signed certificate. The method of obtaining this program varies based on the operating system used. Note: A certificate generated on either platform will work on the other (i.e.- a certificate generated using openssl on Linux can be used with a Windows web service).… Continue reading Creating a Self-Signed SSL Certificate

Cloudvue Access Control Subscriptions for Cloudvue Partners

This video explains where to change Cloudvue account subscription settings for access control, as well as the differences between the various subscription types so that Cloudvue Partners, dealers, and integrators will know which ones their clients will need.