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2023-09 September Quarterly Release Training

<br><br> ExacqVision Server Bug Fix – Fixed issue causing server crash due to missing microSD card in Illustra multisensor cameras.If camera has no microSD for one sensor, but does for another, network loss recording action caused a crash. (AESW-7549) Bug Fix – Prevent offload from Illustra BWC from hanging Bug Fix – If camera does… Continue reading 2023-09 September Quarterly Release Training

Road AI LPR application with Hanwha Cameras

Overview Hanwha cameras may be configured with the Road AI license plate recognition application. The data from license plate captures can be viewed in the ExacqVision Client as text, sent as serial data over IP. The Road AI application is pre-installed and licensed from the factory on select camera models. This document will step through… Continue reading Road AI LPR application with Hanwha Cameras

Scenario Series – Illustra IQ Object Classification to Change ExacqVision Views

<br> The Scenario Series of videos addresses setup configurations for specific use cases. In this video our scenario is that of a user that wants to use Event Monitoring to bring attention to an ExacqVision operator when someone parks in specific parking spaces. This could be used to prevent people from parking in forbidden areas,… Continue reading Scenario Series – Illustra IQ Object Classification to Change ExacqVision Views

Can’t Set an Email Profile When Kantech Software is Connected to The Exacq Server

Description When having Kantech Board connected to the Exacq Server, Client Software keeps refreshing the configs and that prevents the Exacq client from creating an Email notifications profile. affected version is 23.03 or lower Solution Updating ExacqVision Server and Client to version 24.03 or above. Updating the Kantech Entrapass to version 8.80 or above.

Updating Client to 23.06.2.0 When Using 4k Monitors will Show Large Icon Toolbar

Description  Customer notice the toolbar with extremely large icons after updating to 23.06.2.0 Client. This was seen with multiple 4k monitor on a single client work station. Product  Client 23.06.2.0 Steps to Reproduce  Expected Results  Update from 23.03 Client to 23.06.2.0 OR New install of 23.06.2.0 Client should not have large Toolbar/icons than previous version… Continue reading Updating Client to 23.06.2.0 When Using 4k Monitors will Show Large Icon Toolbar

The Device Type I need isn’t listed

Details When adding an IP device to your ExacqVision Server, each device will be associated with a Device Type that selects the underlying plugin used for communication. The article, What IP cameras are supported by ExacqVision?, will tell you more about how to use the IP Camera Integration database to find the proper Device Type.<br><br>… Continue reading The Device Type I need isn’t listed

Using the Axis A8207 Door Station with exacqVision

This article applies to the Axis A8207-VE and A8207-VE MkII Network Video Door Stations using firmware 11.5.64. exacqVision does not currently support SIP calling functions. However, these door stations can be integrated for interactive operation with exacqVision as detailed here. In the example that follows we will step through an example scenario wherein pressing the… Continue reading Using the Axis A8207 Door Station with exacqVision

Dropping and Creating the smartvuedb Database

Description  At times it may be necessary to drop (delete) and create the smartvuedb database.  WARNING VIDEO LOSS is expected, and except for rare occasions this should only be performed on newly deployed NVRs. Product  Cloudvue Gateway Prerequisite Solution Issue the following commands from terminal ** WARNING ** WILL RESULT IN VIDEO LOSS <code>sudo service… Continue reading Dropping and Creating the smartvuedb Database