At times, the number of frames per second displayed on an exacqVision system might be lower than expected. This can be caused by network bandwidth, the processor, or the display driver. To determine the cause of the issue, click the kB/s indicator in the exacqVision Client status bar multiple times to cycle through the following… Continue reading Lower Frame Rates Displayed than Expected
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How to: Using exacqVision API Network I/O
Overview This article explains the usage of basic and advanced I/O functionality in exacqVision API (evAPI). <br> Usage The network I/O functions provided in evAPI are required to send requests and receive responses from an exacqVision server. After initializing the API instance and connecting to a server, the I/O functions are necessary to maintain communication… Continue reading How to: Using exacqVision API Network I/O
Canon IP Camera With ONVIF Does Not Connect
The first time you use exacqVision Client to connect to a Canon IP camera using ONVIF, the connection might not be established successfully. If you see a status of Connecting for over a minute when you try to connect to the camera on the IP Cameras page, change the setting method using the camera’s web… Continue reading Canon IP Camera With ONVIF Does Not Connect
MJPEG not supported on ACTi TCM and KCM cameras
Although ACTi TCM and KCM camera models allow dual streaming in MJPEG, MPEG-4, and H.264 video formats, they do not support motion detection in MJPEG format. Thus, the MJPEG option is not available on the Camera Setup page for those models in exacqVision Client. <br>
Configuring the Time Server on Linux-based exacqVision Systems
To configure the time server on a Linux-based exacqVision system, complete the following steps: In exacqVision Client, make sure Enable Time Server is not selected on the Date/Time tab on the System Setup page.In a Terminal window, type sudo /etc/init.d/edvrserver stop to stop the exacqVision service.In a Terminal window, type sudo /etc/init.d/ntp start.Type sudo /etc/init.d/edvrserver… Continue reading Configuring the Time Server on Linux-based exacqVision Systems
Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)
NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card… Continue reading Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)
Important Notes About exacqVision Enterprise Health Monitor Email Notifications
exacqVision Server Each exacqVision Server notification profile has an optional Send Rate Limit setting. When an event link is triggered and a particular notification profile is sent, the notification profile does not send additional emails until the Send Rate Limit has elapsed. For example, both an IP Camera Connection event source and Video Loss event… Continue reading Important Notes About exacqVision Enterprise Health Monitor Email Notifications
Manually Deleting Log Files from Linux-based exacqVision Systems
It is possible for log files to become large enough to prevent proper access to an exacqVision system. If this happens, complete the following steps to delete the files manually: Restart the system.During the system startup process, press the Esc key to boot to shell.Type /usr/local/exacq/server/logs.Type ls -la for a list of files and sizes.Type… Continue reading Manually Deleting Log Files from Linux-based exacqVision Systems
Trigger Inputs Do Not Work on Panasonic Cameras Running H.264 or MPEG-4 in Internet Mode (Over HTTP)
When a Panasonic camera is configured for Internet mode (over HTTP) when using H.264 or MPEG-4 compression, the camera’s trigger inputs do not work correctly. The triggers are in a normally open state by default, but they do not enter an alarm state when the circuit is closed. <br>
Overload Management
Background This article explains how to determine whether an ExacqVision server’s hardware has been overloaded, how ExacqVision software manages the overload, and how to address the root cause. Video recording and retrieval can place a significant load on a server’s data storage subsystem. This load can be highly variable on systems configured for motion-based recording… Continue reading Overload Management