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VideoPush Timeouts

If your client has never been configured as a VideoPush receiver, you will receive a timeout whenever you try to send a VideoPush. As a workaround, select Enable Receiving Display on the Client page on the sending client. You can then disable the option again, if desired. After enabling it at least once, any VideoPush… Continue reading VideoPush Timeouts

Shellshock Bash Vulnerability

What is it? A critical vulnerability has been reported in the GNU Bourne-Again Shell (also known as Bash), the common command-line shell used in many Linux/UNIX operating systems and Apple’s Mac OS X. This flaw could allow an attacker to remotely execute shell commands by attaching malicious code in environment variables used by the operating… Continue reading Shellshock Bash Vulnerability

RS-485-to-USB Adapter Compatibility with ExacqVision

Two RS-485-to-USB adapters have been tested for compatibility with exacqVision: B&B Electronics, model 485USB9F-4W and VSCom, model USB-COMi-TB. The tests used the drivers supplied with the devices, and data has successfully been transmitted and received to and from each adapter. They were also tested in a loopback configuration with the RS-485 port built into an… Continue reading RS-485-to-USB Adapter Compatibility with ExacqVision

Enabling Automount in Linux

This procedure is useful if you cannot export to a non-optical USB drive using the operating system’s user account. Requirements Non-bootable USB drive with at least 2GB of available space.USBMount.tar.gz file copied to USB drive (file attached below).An exacqVision Server running Ubuntu version 10.04. Notes Only one USB drive can be auto-mounted at a time.… Continue reading Enabling Automount in Linux

Pelco Sarix Firmware Version 3.29 Disables Motion Masks in exacqVision 6.2

Introduction Pelco’s release of firmware version 3.29 for the Sarix Professional Series has disabled the creation of motion masks in exacqVision 6.2. Exacq recommends that you do not upgrade to Pelco firmware version 3.29. <br> Process to fix issue If you have already upgraded the firmware, use the camera’s web configuration page to define motion… Continue reading Pelco Sarix Firmware Version 3.29 Disables Motion Masks in exacqVision 6.2

StarTech Prolific USB-to-serial Adapter Not Working with exacqVision

Using a StarTech USB-to-serial adapter with a Prolific (PL2303) chipset and StarTech drivers can prevent the serial port on an exacqVision server to remain open on Windows-based exacqVision servers. The port will report an OPEN status for less than a second before changing to UNAVAILABLE. <br> This occurs when exacqVision receives an ASCII control character 0x04 after… Continue reading StarTech Prolific USB-to-serial Adapter Not Working with exacqVision

Windows 7 (Non-Embedded) exacqVision Recovery Procedure

If you have a RAID system and no SSD or mSATA device, create the volume before proceeding: Press Alt-3 to enter the 3ware RAID BIOS.Select Non-recoverable Array with the space bar and press the Tab key.Navigate to Delete Unit and press Enter.Press Enter to confirm.Select all available drives by navigating to Direct Attached and pressing the space bar.Press the Tab key… Continue reading Windows 7 (Non-Embedded) exacqVision Recovery Procedure

Best Practices When Upgrading Hard Drives on exacqVision Servers

The following considerations are for 32-bit Windows-based A-Series systems without a RAID controller: Desktop and 2U A-Series systems do not have a separate physical drive for the operating system. This means that we cannot load Windows on anything larger than 2.2TB. By default, Windows 7 loads with an MBR partition table, which has a maximum… Continue reading Best Practices When Upgrading Hard Drives on exacqVision Servers

Best Practices when Upgrading an exacqVision Server from Windows XP to Windows 7

DISCLAIMER: Any user attempting to upgrade an exacqVision system using this procedure assumes all risk of data loss and hardware issues, and must troubleshoot all related issues without the assistance of Exacq Technologies. <br> Section 1: Pre-requisites USB drive, at least 4GB (preferably new).A valid copy of Windows 7 Pro 32-bit and license.Motherboard drivers downloaded from… Continue reading Best Practices when Upgrading an exacqVision Server from Windows XP to Windows 7