Should I upgrade the operating system of my exacqVision recorder to the next major version? Operating system vendors periodically release new major versions of their operating systems. A major version upgrade is generally identified as the first number of the version increasing (E.g. Ubuntu 10.04 to 12.04), or the name of OS changing (E.g. Windows… Continue reading Should I upgrade the operating system of my exacqVision recorder to the next major version?
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Weblink keyword missing in email notification due to version incompatibility
Affected platforms exacqVision Server 6.8 or earlierexacqVision Web Service 7.2 or later <br> Symptom If the web service is 7.2 or later while the exacqVision Server is 6.8 or prior and the notification profile configuration contains a {weblink} keyword, the email received will not contain a proper link to the web service. <br> Workaround Update the… Continue reading Weblink keyword missing in email notification due to version incompatibility
How to disable all logging in the web service
Description Note: This KB contains the information found in KB 24844, as well as additional information.Based on a customer request ,the following steps document how to disable all logging in Apache: Use a text editor to open the Apache configuration file.– Windows: C:\Program Files (x86)\exacqVision\WebService?\Apache\conf\httpd.conf.– Linux: /etc/evapache/httpd.confFind the following line in the Access log– CustomLog… Continue reading How to disable all logging in the web service
My system with tDVR boards will not show black and white video source.
Systems that have a tDVR analog capture card will report video loss on a channel that is fed by a black and white source. Tested Version tDVR SDK versions <br> Platform Windows/Linux Z series and A series refresh <br> Steps to reproduce Connect a black and white video NTSC/PAL source. The channel will show up… Continue reading My system with tDVR boards will not show black and white video source.
Ubuntu 12.04 Desktop Becomes Unresponsive
Some Ubuntu 12.04 servers can experience what appears to be a system crash. The desktop will become unresponsive, and certain desktop elements will disappear. To fix: 1.) Hard reboot your machine 2.) Open a terminal. Applications –> Accessories –> Terminal 3.) Type the following command: sudo gedit /usr/share/xsessions/gnome-classic.desktop 4.) Find the line that says: Exec=gnome-session… Continue reading Ubuntu 12.04 Desktop Becomes Unresponsive
How to crop the dimensions of exported video to protect privacy – Legacy
Overview This is a legacy document for those with ExacqVision Desktop Client 7.6 and earlier. It has been superseded by Article 14544. If video is exported that contains some relevant content but also contains content that should not be distributed due to privacy concerns, it is possible to crop the exported video to specific dimensions… Continue reading How to crop the dimensions of exported video to protect privacy – Legacy
Best Practice for Expanding an Array Using NTFS (Windows)
With hard drive offerings only increasing in size, it is important to remember that some large increases in RAID Arrays may not be read correctly by Windows. This is because there are limits to the cluster size that different sizes of volumes can use. If the volume is expanded beyond a cluster size limit, it… Continue reading Best Practice for Expanding an Array Using NTFS (Windows)
AVCodec Installation for Hardware Acceleration in ExacqVision Client
Symptom This is in conjunction with the recent EV server beta build version 7.1.8.82570 to improve, in particular, video lag issues with certain Axis firmware versions.The AVCodec / HW acceleration facilitates the Axis 4k camera (P1428-E) allowing smooth video streaming at max resolution and frame rate.Despite the beta build, this 4k resolution camera is almost… Continue reading AVCodec Installation for Hardware Acceleration in ExacqVision Client
ESM: Moving the PostgreSQL database location
Steps: When you run the Enterprise System Manager (ESM) installer and select PostgreSQL as the database, it installs the PostgreSQL files at the ESM installation location, except for the data folder that actually contains the database. <br> By default, the database is installed in c:/Program Files (x86)/postgresql/9.2/data, and the ESM installation directory is C:/exacqVisionESM/PostgreSQL/9.2/, although… Continue reading ESM: Moving the PostgreSQL database location
exacqVision Software and Multi-threading
Purpose To make the exacqVision software experience more useful and efficient, exacqVision uses multi-threading to provide even better performance when used in combination with a hyper-threaded processor. This article defines multi-threading and hyper-threading, and then provides details about how exacqVision uses them.<br> What is multi-threading? Multi-threading is a programming technique that allows a single process… Continue reading exacqVision Software and Multi-threading