Updating exacqVision Web Server version via Web Service Configuration Open your web browser and navigate to your exacqVision web server. <br> NOTE: If accessing from the computer hosting the exacqVision web service, the default address is http://127.0.0.1. If exacqVision Web Server has been configured to use a custom port that port number must appended to the address… Continue reading How to update the exacqVision web server
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Do not downgrade Illustra camera firmware on cameras that use iAPI3 interface
Affected Platforms Illustra cameras running firmware that supports the iAPI3 inteface, including the i625 PTZ, i825 Fisheye and 2/3/5 MP Pro series models. Description Do not downgrade the firmware on any Illustra cameras using the iAPI3 interface. This can cause corruption and some iAPI3 requests could return “Internal Server Error” messages. In some cases, video… Continue reading Do not downgrade Illustra camera firmware on cameras that use iAPI3 interface
Enabling DHCP services on exacqVision recorders
Description Starting in exacqVision 7.4, the option to enable Dynamic Host Configuration Protocol (DHCP) services is provided. A DHCP server is used to provide IP addresses to any device on the network that requests address assignment.In exacqVision this feature can be used to more easily assign proper IP addresses to cameras. If multiple DHCP servers… Continue reading Enabling DHCP services on exacqVision recorders
Customizing Client Audio Alerts
The ExacqVision Desktop Client software has the ability to alert users with audio when using Event Monitoring. See the Client Help file, press F1, to learn how to set up Event Monitoring, or watch the Event Monitoring training video.Using audio alerts is a good way to bring attention to system operators when events of importance… Continue reading Customizing Client Audio Alerts
How to disable TLS version 1.0 in the exacqVision web service – LEGACY
Applicable Versions This document now applies only to exacqVision Web service 8.8 and earlier. Beginning with version 9.0, the web service no longer uses Apache. If you need to disable TLS 1.0 we recommend the use of a web service gateway. The steps in configuring a web service gateway are detailed in Configuring Nginx or… Continue reading How to disable TLS version 1.0 in the exacqVision web service – LEGACY
How do I register Onboard Kantech EntraPass Corporate Edition on an ExacqVision recorder?
Registering Kantech EntraPass Corporate Edition requires a Kantech certified dealer to obtain a registration confirmation code from Kantech technical support or from the Kantech website registration. To setup the Kantech EntraPass Corporate Edition software, view the complete installation guide or watch this short video to walk you through the installation process. The installation allows you to setup basic system components… Continue reading How do I register Onboard Kantech EntraPass Corporate Edition on an ExacqVision recorder?
Multistreaming and Auto-Context Switching
Multistreaming Multistreaming provides the ability to display or record camera video streams at alternative settings for a number of different use cases. Examples include: NOTE: Multistreaming is not available for exacqVision Start users and your cameras must support multistreaming. Refer to the IP Camera Integration database to search for supported camera models. <br> Adding Streams… Continue reading Multistreaming and Auto-Context Switching
Can I upgrade Onboard Kantech EntraPass Corporate Edition on an exacqVision recorder?
Upgrading Kantech EntraPass Corporate Edition requires a Kantech certified dealer to obtain a registration confirmation code from Kantech technical support or from the Kantech website registration. For more information on the upgrade procedure to Kantech EntraPass Global Edition, please refer to the Kantech Reference Manual, DN1415-1310 page 20. <br>
Can I install Onboard Kantech EntraPass Corporate Edition on an ExacqVision recorder I’ve already purchased?
No, Kantech EntraPass cannot be installed on recorders that were purchased prior to February 9, 2016 without the CSA option. If a server was previously ordered with the CSA upgrade, you can obtain the installation and registration code from Kantech technical support or from the Kantech website registration. You may also view the FAQ page on the ExacqVision… Continue reading Can I install Onboard Kantech EntraPass Corporate Edition on an ExacqVision recorder I’ve already purchased?
System Recovery using on-board recovery partition
Exacq systems built after 10/17/2015 include a special partition to allow for quick and easy system restoration to factory default conditions. This recovery will only affect your operating system drive. <br> To start the Recovery, during system boot up, prior to loading the operating system, press the “S” key on your keyboard. You will be… Continue reading System Recovery using on-board recovery partition