Categories
Video Library Documentation Quick Start Guides Installation Highlighted Video Guides Youtube Video Library Categories exacqVision Hardware Products

exacqVision A-Series Quick Start Video

The A-Series Network Video Recorders from Exacq provide a versatile range of options and are some of the most popular choices for most users. Choosing the best model for your deployment will be largely based on your storage and configuration needs. This video compares features of A-Series NVR models and steps through unpacking and setup.<br><br>

Chapters:<br>
00:00 Intro<br>
00:15 Unboxing<br>
01:03 Model Comparison<br>
02:06 Port Identification<br>
03:30 Rack Installation<br>
05:18 Hard Drive Installation<br>
06:08 Setup<br>
07:09 Licensing<br>

Related Articles

Installing A-Series Rails on Racks with Threaded Round Holes

<br>

Categories
User Guides Highlighted Documentation Categories exacqVision Hardware Products

The Importance of UPS Systems

What is a UPS?

Uninterruptible Power Supplies (UPS) provide battery powered backups to critical systems in the event of a loss to the building’s power.

Why using UPS is critical

  • Data Integrity
    Systems that suddenly lose power leave data “in-flight” vulnerable to loss or corruption. This includes data currently held in memory, not-yet recorded to non-volatile storage such as hard drives and SSDs, as well as data being processed. Despite software functions designed to protect against corrupted or lost data, sudden losses of power can still lead to such issues.
  • Protect Hardware
    Frequent power drops and power loss can cause higher wear and tear on electronic components, particularly those with moving parts such as hard drives which utilize spinning platters and moving read/write heads. UPS systems aid delivering clean, stable power to your devices extending their usable lifespan.
  • Prevent Downtime
    Backup power keeps the systems powered by UPS available in the event of a loss or dip in power.
  • Event Response
    UPS systems give users time to gracefully shut-down systems in the event of a power disruption.
  • Regulatory Compliance
    Depending on the industry, local, state, or federal laws may dictate required system uptime and system accessibility.
  • Power Surges
    In addition to providing backup power, many UPS systems provide additional protection against power surges caused by fluctuations in mains voltage or lightning strikes.

The points listed above affect not just exacqVision systems, but can affect any computer system or modern electronic device. Consider placing all mission critical systems on UPS.

NOTE: Exacq is not responsible for data loss, data corruption, or hardware failure due to sudden power loss on systems that are not gracefully shutdown.

Intelligent UPS Systems

Exacq strongly encourages the utilization of intelligent UPS systems. A UPS can only provide power for a rated amount of time. In the event of an extended power loss that could exceed this time period the UPS will run out of power, which can still lead your devices to experiencing an unexpected sudden loss of power. This is an indispensable feature for systems without someone monitoring them at all times to perform a graceful shutdown.

Today’s advanced UPS systems provide USB or networked communication solutions capable of communicating with the machines they are protecting. When the UPS reaches a low level of remaining power it is able to gracefully shut down protected systems to prevent an immediate power loss, safeguarding your systems and data.

  • APC offers PowerChute for Windows systems
  • Tripp-Lite provides PowerAlert software for Windows systems
  • CyberPower provides PowerPanel software for Windows and Ubuntu/Debian
  • Network UPS Tools is an open source tool providing Ubuntu Linux support for a wide variety of brands/models of UPS systems.

Sizing & Run Time

Refer to the datasheets provided at Exacq.com for your product’s power draw.

Most UPS manufacturers provide tools to help you find an appropriately sized UPS. When in doubt, consult electrical professionals.

<br>

Categories
Video Library Documentation Quick Start Guides Installation Highlighted Video Guides Youtube Video Library Categories Products exacqVision Hardware

exacqVision Q-Series Quick Start Video

The exacqVision Q-Series brings together an optimal combination of performance and affordability into a single network video recording solution available in hybrid or standard models. This video will introduce you to the hardware and walk through initial setup.<br><br> Chapters<br> 00:00 Intro<br> 00:19 Unboxing<br> 00:38 Specs<br> 01:49 Setup<br> 03:16 Licensing<br>
Categories
Sales Materials Storage Calculator Documentation Categories Products exacqVision Hardware

How exacqVision Performance is Benchmarked

For help selecting the correct exacqVision Server hardware, please refer to our Configuration Calculator.

Exacq system performance is benchmarked under typical real-world conditions to provide meaningful context in selecting a system that meets the needs of your application. All performance guidelines are approximate, and we recommend having at least 20% extra data rate capacity for your installation. The following definitions and guidelines are used by our Configuration Calculator and should be kept in mind when configuring any system.

IP Stream

An IP stream is a video or audio connection transmitted over the network to the server. Many cameras are capable of providing more than one stream simultaneously.

Maximum IP Streams

The highest number of IP Streams the system is capable of recording. This is an upper limit on the number of streams that can be handled and may not be reachable based on the total amount of data from connected devices. Secondary streams from the same camera are included in this number. Datasheets for each system may be found on the Product pages of Exacq.com.

Video Throughput

The maximum amount of data that can be recorded while simultaneously performing reads for video search. Testing is performed so that users performing forensic searches should not expect significant delays in retrieving results while being able to record without interruption. Datasheets for each system may be found on the Product pages of Exacq.com.

The Maximum Throughput may be lower than the theoretical maximum disk throughput values reported by other’s systems but allows us to provide the expectation that users may perform functional searches in a reasonable time, whereas citing a higher write throughput to the disk would negatively impact a user performing searches in a real-world use case. Throughput values are also tested to ensure that storage drives, which are 100% full, are capable of removing old video files without negatively affecting the ability to write new files.

Our Configuration Calculator considers both Maximum IP Streams as well as the data throughput when recommending system hardware. Whichever limit is reached first is considered the cutoff before suggesting adding another system to the overall configuration.

While typically used to select an appropriate size and number of servers for new purchase, the Configuration Calculator may be a useful tool for existing systems when trying to determine if additional cameras may be added.

NOTE: X-Series systems manufactured through our partnership with Dell will list an increase in the number of streams over the prior generation Z-Series despite slightly lower disk throughput values. This is due to the higher prioritization the RAID management these systems place on writing data to disk versus read activity.

Network Interface

Tests are performed using default interface settings. With regards to the disk throughput, the network interface is a determining factor, e.g.- a disk that can write 3 Gbps will be limited to only 2.5 Gbps if that is the maximum throughput of the data crossing the network interface to be written to disk.

Active Search

When considering the ability to perform reasonable forensic searches, tests are performed to ensure that 2 hours of video from 4 simultaneous streams are returned within 2 minutes.

Operating System

Exacq systems are available with Windows or Ubuntu Linux operating systems. Each operating system is tested independently due to Linux ext4 file system’s ability to provide higher throughput in many server configurations than the Windows NTFS file system. Ext4 is capable of handling larger ranges of contiguous blocks of data, allowing it to work more efficiently with large files, reducing drive fragmentation, and has shown more efficient journaling and checksum processes.

Display Rate

The local client’s display frame rate represents a client running directly on the chosen system, rather than a networked client workstation, to decompress and display live or recorded video. This is tested using 1080p H.264 video streams with default quality settings. H.264 requires significantly more CPU power to decompress than MJPEG or MPEG; thus, performance is the same or better using MJPEG or MPEG compression. Testing determines the total frames capable of being displayed without any additional applications running.

<br>

Categories
Documentation Quick Start Guides Categories Products exacqVision Hardware

Installing X-Series ReadyRails on Racks with Threaded Round Holes

The ReadyRails that ship with exacqVision X-Series NVRs are designed to be toolless when used with server racks that have square or unthreaded round mounting holes on the rack uprights. The following guide describes how to adapt these rails, using tools, for use with rack uprights with threaded round screw holes.

  1. Examine the each end of the rail and take note of the pegs, as indicated in the illustration below.
  1. Insert a flathead screwdriver into the slot at the end of each peg and turn to remove the pegs. Repeat this on the opposite end of the rail.
  1. Remove the end plate. Repeat this at the opposite end of the rail.
  1. Fit the L-bracket on the end of the rail around the upright, facing outward. Use installer provided screws to secure the rail to the rack’s upright. Use the bottom of the bracket for front/rear alignment as the bracket holes are in different positions on the front and rear of the rail.

<br>

Categories
Video Library Quick Start Guides Installation Highlighted Video Guides Youtube Video Library Categories exacqVision Hardware

exacqVision C-Series Quick Start Video

The latest C-Series systems from exacqVision provide ready-to-go live-monitoring stations for your exacqVision users, without the need to design your own systems or check specifications to display multiple video streams. These systems are built to achieve specific decoding and frame rates to meet the needs of video security users.<br><br> Chapters<br> 00:00 Intro<br> 00:27 Unboxing<br> 01:21 Model Comparison<br> 02:26 Port Identification<br> 03:26 Setup<br> 03:42 VESA Mount<br> 04:47 First Startup<br>
Categories
Sell Sheets Sales Materials Documentation exacqVision Enterprise Categories Products

Enterprise Manager Diagram

exacqVision Enterprise Manager (EM) provides a web-based dashboard to monitor system health, maximize surveillance uptime, manage large numbers of exacqVision system users, transfer camera licenses, and perform software updates across distributed exacqVision systems.

Some level of enterprise management may be performed via the exacqVision Client for Enterprise licensed NVRs. But Enterprise licensing allows you to use Enterprise Manager for no extra cost and take advantage of even more enterprise level features, such as:

  • Automatic Failover, providing redundancy to NVRs
  • Camera Inspection, a tool assisting with maintenance
  • License Transfer, allowing the migration of camera licenses between NVRs, or allotted from a license pool
  • Schedule singular or recurring configuration backups

Without Enterprise Manager

Without EM, a user with the exacqVision Client will connect to each exacqVision Server to manage system licenses, check cameras individually for issues, and update exacqVision software. Though it is possible to use the Enterprise page in the Client to manage users, configure notifications, and perform manual failovers. As the number of exacqVision Servers in your organization increases this can become much more time consuming and complex.

With Enterprise Manager

EM provides a singular web-based dashboard to instantly view the health status of hundreds of exacqVision Servers and camera connections across your entire organization. EM also provides the ability to configure spare systems providing automated Failover should a system encounter a power, storage, or maintenance issue. Transfer camera licenses between systems as needed or utilize a license pool to instantly add licenses to systems after hours.

Enterprise Manager also provides the ability to schedule tasks to take place in the future, or schedule recurring tasks, including configuration backups or software updates.

Enterprise Manager also allows administrators to logically group exacqVision Server instances to their choosing, such as by geographical area, building, or functional level. This provides better control of system and user management, as well as user access to system resources.

Each user’s exacqVision Desktop Client instance may also have their system lists automatically synchronized with EM permitting administrators to auto update the list of NVRs each user connects with.

Enterprise Manager communicates with each exacqVision Server using the same port the Desktop Client software uses, by default this is port 22609. Failover and Failback features utilize port 28744.

<br>

Related Articles

Categories
User Guides Documentation exacqVision Client Categories Products

exacqVision Start User Manual

exacqVision-Start-User-Manual-24.03.pdf
Categories
Documentation Integrations Categories Products exacqVision Integrations

Axis License Plate Verifier Serial Integration Guide

Overview

Axis offers a camera-based License Plate Verifier application for detecting and reading vehicle license plates. The data from the license plate captures may be viewed within the exacqVision Client as text, sent as serial over IP data. This document provides the steps to set up the integration with exacqVision.

NOTE: This guide is not meant to be a comprehensive guide for the Axis application itself. For greater details on licensing and configuration settings of the Axis License Plate Verifier, please refer to Axis support and documentation.

<br>

Requirements

Axis License Plate Verifier is currently supported on specific Axis camera models, using firmware 8.40 and higher. Visit Axis for a list of cameras compatible with this application.

<br>

Installing Axis License Plate Verifier

  1. Mount the camera at the best viewing angle for license plate reading. (See User Manual for more information)<br><br>
  2. Download the Axis License Plate Verifier application.<br><br>
  3. Login to the camera’s web interface and access the Settings page.<br><br>
  4. Depending on the camera firmware version, you may find the menu options along the bottom of the page or the side. Navigate to the Apps menu page.<br><br>
  5. Select the Add or Add App option.<br><br>
  6. Select the downloaded Axis License Plate Verifier application file.<br><br>
  7. After successful upload, the Axis License Plate Verifier application will be shown in the list of installed apps.

<br>

Licensing

The Axis License Plate Verifier application requires licensing from Axis, purchased separately. Please contact Axis for license orders.

When purchasing, you may be provided with a license code. This code must be used to generate a license key and may be done in one of two ways.

  • Use the Axis License Key Registration page, to enter the serial number and license code. Download the generated license key file.
  • Use the automatic key generation feature of the application. This requires that the camera have direct internet connectivity to communicate with Axis.

Firmware 11.x

  1. Select the vertical ellipses on the far-right side of the License Plate Verifier ribbon.
  2. Choose either:
    1. Activate with a license key to upload a key file
    2. Activate license automatically to download from Axis
      1. Enter the license code into the text field provided.
      2. Press the Activate button

Firmware 10.x

  1. Select the License Plate Verifier app
  2. Choose either:
    1. Use the center Install button to upload a key file
    2. Enter the license code into the text field provided, and press the Install button beside it

<br>

Configuring the Application

  1. Use the toggle switch to enable the application.
  2. Wait for the Status to indicate the application is Running. Shown below are the indicators for firmware 11.x and 10.x.

  3. Press the Open button to configure the application.
  4. If presented with a setup wizard, select Skip.

<br>

The main menu for the application displays tabs for various configuration settings, as follows:

Event log – displays live video from the camera as well as a searchable history of detected plates. Press the Live button to display live video and live updates to the log.

List management – provides the ability to add plate numbers to Allow and Block lists for access control purposes.

Settings – camera image, event, and access control settings.

Integration – configuration settings to send license plate information to external systems.

Refer to the Axis License Plate Verifier documentation for greater details on each setting and optimization for best performance. Each installation site is unique, but a general order of steps to follow will likely include:

  1. Select the Settings tab.<br><br>
  2. exacqVision integration will not utilize the settings within the Access control section. These settings affect utilization of relays or the camera’s I/O ports to communicate directly with access control devices or compatible access control software.<br><br>
  3. Within the Image panel, set the Resolution as needed.<br><br>
  4. The Save full frame setting only affects images saved to the camera’s local storage and does not affect the streaming video received by exacqVision.<br><br>
  5. Set the Region and Camera location based on the camera’s physical location to help optimize detection of plates expected to be read by the device.<br><br>
  6. Use the Edit area of interest button to adjust the area the camera will look for license plates. Keep the area as small as possible, while permitting room for vehicles of various sizes and alignment to the entry/exit path.<br><br>
  7. The Events section configures retention of events saved locally to the camera and does not affect the retention of data saved by exacqVision.<br><br>
  8. The Detection parameters section allows users to determine how strict the device will be with regard to matching plates listed in the Allow and Block lists.<br><br>IMPORTANT: License plate character recognition accuracy may vary based on angle to camera, lighting and weather conditions, plate size, etc. These may be important considerations when used for access control.<br><br>
  9. An Additional DataBETA is provided in License Plate Verifier versions 2.7.1 and higher to provide Country and Region of the plate. Enhancements in 2.9.19 and higher added Vehicle Type and Color. This data is included in the serial data regardless of being disabled and only controls the display of this data within Axis software.<br><br>
  10. Utilize the Event log tab to monitor how changes to settings affect the ability to consistently match the license plates seen.

<br>

Sending Data to exacqVision

After configuring the License Plate Verifier application for best results, you must configure the application to send data to the exacqVision Server.

  1. Within the License Plate Verifier application, select the Integration tab.<br><br>
  2. Within the Push event panel, you will configure an active profile.<br><br>
  3. Ensure the Protocol field is set to TCP.<br><br>
  4. The Server URL field will be set to the IP address of your exacqVision Server, followed by a port number of your choosing to communicate with exacqVision.
    Example: 192.168.0.25:9080<br>
    NOTE: You will enter this port number later when configuring your exacqVision Server to receive communications from the app, and must be a port number unused by other applications or devices communicating with the server.<br><br>
  5. You may choose to disregard the Device location settings if you’d like but the data entered here will be available in the data feed sent to exacqVision if you need to use it.<br><br>
  6. The Device ID field may be disregarded as well, but may be helpful if multiple devices are in use. This data will also be available in the data feed sent to exacqVision.<br><br>
  7. Under Event types, multiple options provide the ability to choose which data points are sent to exacqVision.
    New – first detection of a license plate
    Update – either a correction of a character on a previously detected license plate, or when a direction is detected as the plate moves and is tracked across the image.
    Lost – the last tracked event of the license plate before exiting the camera image, also contains the direction of the license plate.<br><br>
  8. Depending on the version of License Plate Verifier you are using, enable the Do not send images or Do not send images through HTTP POST toggle control.<br><br>
  9. Enable START to send event data to server.

<br>

exacqVision Serial Port Configuration

Configure the exacqVision Server software to receive the data sent from the License Plate Verifier app.

  1. Open the exacqVision Client software and select the Configuration button (cog wheel icon).<br><br>
  2. From the navigation tree along the left-hand side, expand the options shown beneath the name of the server.<br><br>
  3. Select Serial Ports from the tree.<br><br>
  4. Locate the IP connections panel and select the New button below it.<br><br>
  5. Enter a helpful name to identify the connection. This example has named this “AxisLPR”.<br><br>
  6. Select POS from the options in the Use column.<br><br>
  7. Skip to the Type column and select TCP Listener.<br><br>NOTE: The TCP Listener type may never show ‘Connected’ in the Status column. This is normal. A TCP Listener sits and waits for data to be received and will only ever show ‘Connected’ while receiving data. However, the incoming data is often so fast as to be imperceptible. In between each burst of data received it returns to a waiting state of ‘Disconnected’.<br><br>
  8. In the Address field, enter the IP address of the Axis camera you configured with the Axis License Plate Verifier in the steps above.<br><br>
  9. Use the Port field to enter the port number chosen in Step 4 of Sending Data to exacqVision above.<br><br>
  10. Change the Max Line Length field to ‘250’. Some of the data sent by the application is rather long, providing file paths to files locally stored on the camera. The Max Line Length forces a new line when the specified number of characters is met. Making this large enough to accommodate long lines will make your job setting Line Masks easier in a later step.<br><br>
  11. Return to the Profile column and select New. This will begin a new Serial Profile for you, configured in the next section. If you have a pre-existing profile for Axis License Plate Verifier, you may opt to select this instead.<br><br>
  12. Press Apply.

<br>

exacqVision Serial Profile Configuration

The Serial Profile configuration determines how the incoming data is displayed or recorded and provides additional options for events, if needed.

  1. Because New was selected from the Profile field in Serial Ports, a new profile is created automatically for you. Begin by changing the Name field to something descriptive for easy identification. The example shown has chosen to name this “AxisLPR”.<br>
    IMPORTANT: One of the most vital steps in getting Serial Profiles configured correctly is setting the SOT and EOT marker fields. These determine the beginning and end of each “transaction”. In the case of LPR these mark the start and end points of the data for each license plate detected by the camera.<br><br>
  2. When configuring the SOT and EOT markers it can be helpful to enable the Show Raw Data checkbox to view hidden formatting characters. At the time of publishing this guide we are using Axis License Plate Verifier version 2.3-1 through 2.10.13. The data points provided by the License Plate Verifier may change with versions, as noted previously in Configuring the Application, Step 9. Below is a sample of the raw data provided from a single plate read using version 2.10.13 of the app.
  1. Use the first line of the transaction to find a suitable SOT marker. In this case, the first line is
    {"packetCounter":"24947",\x0d\x0a.
    Watching the serial data, the packetCounter number changes with each transaction, so you should not use the entire line as the SOT. Instead enter just {"packetCounter" as the SOT to ensure that all transactions beginning with this string will be captured.<br><br>
  2. Now find a suitable EOT marker. Note how each line is terminated with \x0d\x0a, these are invisible formatting characters to perform a line feed and return. This would make a poor EOT marker as it would separate every line as a new transaction. However, the last data point works well, "sensorProviderID":"defaultID"\x0d\x0a. Adding this to the EOT marker field properly marks the end of the transaction.<br><br>NOTE: Using Steps 3 and 4 will help you to correctly bracket serial transactions of any type or adapt to any changes in formatting from different versions of Axis License Plate Verifier.<br><br>
  3. Leave the Parser and Marker Type fields as their default settings.<br><br>
  4. Press the Apply button to save your changes.<br><br>
  5. The Live Display tab allows you to view how the serial data overlay will appear on top of a live camera image or on an empty background and permits you to change the text formatting.

<br>

Line Masks

The Axis License Plate Verifier app sends several data points for each plate, some of which you may not wish to record or display to users of the exacqVision software. Line Masks hide all the text on any row with a matching string.

As an example, referring to the sample block of serial data in the previous section, one row begins with "imagesURI", listing the file path on the camera to the locally stored image. Most exacqVision users are unlikely to need this information. it may be hidden with the following steps.

  1. Within the Serial Profile, select the Line Masks tab.<br><br>
  2. Select the New button.<br><br>
  3. In the empty row that is added, enter the text in the String column. In this example, the text entered is "imagesURI".<br><br>
  4. The check boxes in the Live and Search columns for each text string determine where to apply the mask. If the box is checked for Live, the row will be hidden in Live view. If unchecked for Search, the row will still be displayed in serial search results. Checking both boxes will hide the row from both locations. In some cases it may be useful to hide data in Live, but leave it available in Search to perform forensic searches.<br><br>
  5. Press Apply to save your changes.<br><br>
  6. Repeat these steps as necessary for each line you wish to hide from Live or Search, using the Configuration or Live Display tabs to view your changes taking place.

<br>

String Replacements

In some cases you may find some text less human friendly. Selected text strings may be replaced to be more legible to users. Referring to the sample serial data block again, one of the data points provided is "plateRegion", which in the United States correlates with the State. This can be updated using the following steps:

  1. Within the Serial Profile, select the String Replacements tab.<br><br>
  2. Select the New button.<br><br>
  3. In the empty row that appears, enter the text to be replaced in the String column. In this example it is "plateRegion". Including or excluding the surrounding parenthesis is your choice.<br><br>
  4. In the Replace column, you will enter the text you wish to show instead. In this example is has been replaced with State.<br><br>
  5. Just as with Line Masks, each entry has the option of being applied to Live or Search as you choose.<br><br>
  6. Press Apply to save your changes.<br><br>
  7. Repeat as necessary for each string of text you wish to replace in Live or Search, using the Configuration or Live Display tabs to view your changes taking place.<br>

NOTE: Line Masks and String Replacements do not support wildcard characters or regex expressions at this time. This means that you cannot reformat types of data which are different in every transaction, such as the date and time parameters. They will appear in the format send from the License Plate Verifier application.

<br>

Event Keywords

Keywords may be configured within exacqVision Serial Profiles to trigger user configured actions when the selected keyword is detected in the serial data feed. Example actions include recording video on detection of plates on the Block list, or sending a notification when a specific vehicle’s plate arrives. This guide provides two such examples below, each of which will then be configured with Event Linking in the following section.<br><br>

Example 1

In this example, there is more than one Axis camera running License Plate Verifier sending data to the exacqVision Server. You want to perform an action when activity is detected by one of the cameras. In this example the steps will record video.

  1. Locate the "camera_info" field in the raw serial data, which contains the camera “SerialNumber” value. Make note of this value.
    <br><br>
  2. Within the Serial Profile, select the Event Keywords tab.<br><br>
  3. Select the New button.<br><br>
  4. In the empty row that appears, enter the serial number value into the String column, and ensure the Enable checkbox is marked.<br><br>
  5. Press the Apply button.<br><br>
  6. Continue to the Event Linking or Event Monitoring sections below, for Example 1.

<br>

Example 2

Newer versions of the License Plate Verifier provide the "plateList" data point, which can tell you if the plate is on the Allow or Block list. However, older versions did not provide this. The steps in this example will use a workaround for this on older versions, then use this in Event Linking to send a notification.

  1. Within the License Plate Verifier application, navigate to the List management page.<br><br>
  2. Add a license plate number of interest to either the Allow or Block list. Leave the Description field empty for now.
    <br><br>
  3. Return to the exacqVision Client and examine the raw serial data on the Serial Profiles page by checking the Show Raw Data checkbox.<br><br>
  4. Locate the data property for “plateListDescription” and note that the value is empty.
    <br><br>
  5. While the "plateListDescription" does not automatically contain any data, you can use the Description field to provide information for this or similar keyword uses.<br><br>
  6. Return to the camera app on the List management page. Select the Edit icon for the previously entered license plate from Step 2 above. In the image below we have entered Deny beside the entry in the Block list. Save your change.<br><br>
  7. Examine the raw data again in the exacqVision Serial Profile. The "plateListDescription" value will now display the description entered on the List management settings. You can now use this as an Event Keyword.
    <br><br>
  8. Navigate to the Event Keywords tab in the Serial Profile.<br><br>
  9. Select the New button.<br><br>
  10. In the empty row that appears, enter the description used in the app in Step 6 above. In the image below, we have entered Allow and Deny as separate keywords.
    <br><br>
  11. Select Apply.<br><br>
  12. Continue to the Event Linking section below, for Example 2.

<br>

Event Linking

The Event Linking page provides the capability to automate server-side actions triggered by a wide range of events. Refer to the exacqVision Client User Manual or our Video Library for further details on configuring Event Linking beyond these examples.

The examples below continue from the numbered examples in the Event Keywords section above.

Example 1

This example continues from Event Keywords – Example 1 above to record from one of several Axis LPR cameras connected to the same exacqVision NVR.

  1. Navigate to the Event Linking page within the exacqVision Client software.<br><br>
  2. Select the New button near the bottom of the page.<br><br>
  3. From the Event Type list, select Serial Profile.<br><br>
  4. The Event Source list will display all Serial Profiles followed by the configured keywords available. Select the profile you intend to use as a trigger. In this example, we selected “AxisLPR – Keyword B8A44F0ADBE2”, where the keyword is the serial number.<br><br>
  5. Select the Action Type from the next panel. In this example Record Video is selected.<br><br>
  6. From the Action Target list, you will select the target, which in this example is the camera to be recorded when the keyword is detected in the serial data.<br>
    NOTE: Notice that we did not use the term “seen in the serial data”. The keywords may still be detected within the raw serial data, even if hidden from view by Line Masks or String Replacements.<br><br>
  7. Press Apply to save your changes.

<br>

Example 2

This example continues from Event Keywords – Example 2 above with an example of sending a notification when a plate on the Block list is detected.

  1. Navigate to the Event Linking page within the exacqVision Client software.<br><br>
  2. Select the New button near the bottom of the page.<br><br>
  3. From the Event Type list, select Serial Profile.<br><br>
  4. The Event Source list will display all Serial Profiles followed by the configured keywords available. Select the profile you intend to use as a trigger. In this example, we selected “AxisLPR – Keyword Deny”, where Deny was previously entered as a keyword.<br><br>
  5. Select the Action Type from the next panel. In this example, we have selected Notify.<br><br>
  6. From the Action Target list, you will select the target, which in this example is a previously created Email Message Profile.
    NOTE: Sending a notification requires a successfully configured Email Server.<br><br>
  7. Press Apply to save your changes.

<br>

Event Monitoring

Event Monitoring will not be covered in detail in this guide, but provides the ability to trigger client-side actions such as changing views on events. Refer to the exacqVision Client User Manual or our Video Library for further details on configuring Event Monitoring.

Example 1

This example continues from Event Keywords – Example 1 above as an illustration of changing the view displayed to the user when any license plate is read by the License Plate Verifier app.

This example requires at least two previously saved Views. One will display multiple camera panels to be shown to the user when no other activity is present. The second contain only the video from the Axis camera running the License Plate Verifier with the serial number entered as an Event Keyword in previous steps.

  1. Navigate to the Event Monitoring page within the exacqVision Client software.<br><br>
  2. Select the New button to create a new Event Monitoring profile.<br><br>
  3. Enter a descriptive profile Name.<br><br>
  4. Select On Event from the Show Event List setting.<br><br>
  5. Check the Show Newest Event box.<br><br>
  6. Select the View button from the Type field.<br><br>
  7. Skip to the Event Type list near the bottom of the page and select Default.<br><br>
  8. The Default type has no source option. Skip to the the Action Type panel and select Switch View.<br><br>
  9. From the Action Target list, highlight the multi-camera view to be displayed when there is no activity.<br><br>
  10. Uncheck the Confirm checkbox near the bottom of the screen.
  1. Near the middle of the screen, under the Client Actions panel, press the New button.<br><br>
  2. From the Event Type list, select Serial Profile.<br><br>
  3. This example uses the serial number unique to the camera as the keyword to change Views. From the Event Source panel, locate the Serial Profile name followed by the camera’s serial number keyword and select it.<br><br>
  4. Leave the Lasts at Least box unchecked.<br><br>
  5. From the Action Type list, select Switch View.<br><br>
  6. Use the Action Target list to select the view to change to. In the image below, this is our single camera view showing the Axis License Plate Verifier camera.<br><br>
  7. If your Event Monitoring profile includes multiple view changes or LPR cameras, utilize the Priority setting to define which views take precedence.<br><br>
  8. If the Confirm box is left checked, the view will not return to the Default view until the exacqVision user confirms they’ve taken note of the event. If unchecked, the Timeout setting determines how many seconds must elapse before automatically returning to the Default view.<br><br>
  9. Press the Apply button at the bottom of the screen to save your changes.
  1. Navigate to the Live view of the exacqVision Client.<br><br>
  2. Activate the Event Monitoring profile by changing the left-hand navigation tree to Views. Scroll to the list of Event Monitors and drag the profile name to the live display panel. When data is received from the camera with that serial number, the view will automatically change to show that camera. Clearing events from the Event Monitor List that appears returns to the Default view.

<br>

Disable Client Indicator (optional)

Due to the nature of TCP Listeners only remaining periodically connected, as mentioned above in exacqVision Serial Port Configuration, Step 7, you may choose to disable the exacqVision Client Indicator message warning users of a loss in connection on the serial port.

  1. Select Indicators from the left-hand navigation tree.<br><br>
  2. If connected to multiple exacqVision Servers, select the system for which the Axis camera is sending license plate data.<br><br>
  3. Locate the line item under Error that reads, “Serial port {Source Name} not connected on system {System Name}”, and uncheck the Enabled box for this item.

<br>

Serial Live View

After careful application of several Line Masks and a couple of String Replacements, the Live view provides just the information desired for the user. In this case, the Date/Time, license plate number, and State. Recall that the text may be formatted on the Live Display tab of the Serial Profiles page.

  1. Navigate to Live view.<br><br>
  2. Change the device list shown to Cameras.<br><br>
  3. Find the name given to the Serial Port, then drag and drop it into a live camera panel to display serial data as it arrives. This can be done in an empty panel or as an overlay to live video.

<br>

Forensic Search

In the event you must search for a specific plate number, state, or other data, exacqVision provides the ability to search for serial data to expediate the process of locating events of interest.

  1. Navigate to the Search page<br><br>
  2. Checkmark the Serial Port providing the data you wish to search from the device tree on the left.<br><br>
  3. Select the device(s) you intend to search. You may include more than one camera, in the pictured example we have only selected one.<br><br>
  4. If you intend to search for specific terms in the serial data, enter this into the Search Serial text field provided. The drop-down allows you to select from previously used terms. This field is only provided when serial data devices are check marked for searching.<br><br>
  5. Enter the dates and times of your Search Range into the provided fields.<br><br>
  6. Press the Search button to populate the timeline with results.<br><br>
  7. If you wish to see the serial data recorded, toggle the Show/Hide Keywords and Serial Data button.<br><br>
  8. In the serial data explorer panel that appears note that the SOT and EOT markers configured in the Serial Profile affect the beginning and end of each transaction.<br><br>
  9. Clicking on any of the transactions listed will move the playhead on the timeline to that event.<br><br>
  10. Matches to serial data searched from Step 4 above, are highlighted.<br><br>
  11. Matches to serial data searched will also thin the results of the serial data events displayed on the timeline.

<br>

Troubleshooting

Serial data includes massive block of random characters

Cause: The “ImageArray” block appears within the serial data feed when the camera is sending image data through the HTTP POST method.

Solution: Return to the Integration settings page of the License Plate Verifier app. Enable the Do not send images or Do not send images through HTTP POST setting.

<br>

Product Links

<br>

Categories
User Guides Documentation exacqVision Client Integrations Categories Products exacqVision Integrations

Using the Axis TU9001 Control Board with exacqVision

This document will guide you through step-by-step procedures for keyboard use and suggested button mappings.

Product

  • Axis TU9001 Control Board
    • TU9002 Joystick
    • TU9003 Keypad

The Axis TU9001 Control Board consists of the combination of the TU9002 Joystick and the TU9003 Keypad.

IMPORTANT: The TU9002 and TU9003 appear to the operating system as separate devices. As of Client version 24.03 only one Joystick device may be enabled on a workstation at a time. This article will be updated in the case of further enhancements.

<br>

Setup

  1. Follow the Installation Guide from Axis for the steps to attach the two devices and connect the corresponding USB cables.<br><br>
  2. Plug the keyboard’s USB cable into the USB port on the Client viewing machine, where the keyboard will be operated from.<br><br>
  3. Navigate to the Joystick configuration page within the exacqVision Client.
    • Select the cog wheel icon in the top left-hand corner of the Client window to enter Configuration settings.
    • Expand Client from the navigation tree on the left-hand side.
    • Select Joystick from the tree to load the Joystick configuration page.<br><br>
  4. Select the joystick that appears from the drop-down menu. If the device fails to appear, close and re-open the exacqVision Client instance.
    <br><br>
  5. Select the Calibrate button to zero out the joystick positioning.<br><br>
  6. Adjust the sensitivity to your liking.
    • X/Y Axis controls camera Pan/Tilt, while Z Axis controls zoom.
    • Suggested settings include increasing the sensitivity on the X/Y Axis and Z Axis.

      <br><br>
  7. Pressing any of the buttons on the keyboard will highlight that number in the button menu to help you find the corresponding mapping. You may need to scroll the window if you do not see the button highlighted when pressed.
    <br><br>
  8. Once you have located the button, you may use the drop-down menu to select the action you wish to assign to the button.<br><br>
  9. After applying changes to the keyboard configuration, return to the Live camera view and the controls will be available for use.

<br>

Buttons on the TU9002 Joystick

The TU9002 features 7 buttons across the top of the device and 2 buttons on top of the joystick. The center Toggle button along the top acts as a Function Key. When pressed this will highlight button 17 in the button map, but you should notice the illuminated LEDs shift on the device. This toggles the ability to assign additional actions to each of the other buttons on the device.

For example, when the buttons are illuminated above, pressing J1 will highlight button 1 in exacqVision. If the center button is pressed, the illumination shifts below the buttons. Pressing the same button now highlights button 9 in exacqVision. The actions available in exacqVision Joystick settings do not align with the rewind, play/pause, forward symbols indicated on the device.

The TU9002 Joystick also features the ability to switch between joystick and mouse modes. The default mode is set to act as a joystick. Switch to mouse mode by pressing and holding the center Toggle button then press the J1 button. Moving the joystick now moves the mouse cursor. While in mouse mode the J1, J5, and left joystick button act as a left-click. The J2, J6, and right joystick button act as a right-click. Press and hold the Toggle button then press the J1 button again to revert back to joystick mode.<br><br>

    <br>

    Troubleshooting

    1. Check that the device is recognized by the operating system.
      • Windows – Navigate to Start > Control Panel > Game Controllers
      • Ubuntu/Linux – Open Terminal and run ‘lsusb’ to see if the devices are listed
    2. Check that the USB port is 2.0 or higher.
    3. Try alternate USB ports on the Client machine.
    4. Restart the exacqVision Client.
    5. Restart the Client worksation.

    <br>