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Using the ADVCPTZKEY1 USB Joystick / Keyboard with exacqVision

This document will guide you through step-by-step procedures for keyboard use and suggested button mappings.

Prerequisites

For proper operation of the American Dynamics ADVCPTZKEY1 PTZ USB Keyboard, both the exacqVision Client and Server must be on version 22.03 or higher.

Product 

ADVCPTZKEY1 American Dynamics Surveillance Keyboard

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Setup

  1. Install, or update, the exacqVision Server and Client as mentioned in Prerequisites above.<br><br>
  2. Plug the keyboard’s USB cable into the USB port on the Client viewing machine, where the keyboard will be operated from.<br><br>
  3. Navigate to the Joystick configuration page within the exacqVision Client.
    • Select the cog wheel icon in the top left-hand corner of the Client window to enter Configuration settings.
    • Expand Client from the navigation tree on the left-hand side.
    • Select Joystick from the tree to load the Joystick configuration page.<br><br>
  4. Select the joystick that appears from the drop-down menu. If the device fails to appear, close and re-open the exacqVision Client instance.
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  5. Select the Calibrate button to zero out the joystick positioning.<br><br>
  6. Adjust the sensitivity to your liking.
    • X/Y Axis controls camera Pan/Tilt, while Z Axis controls zoom.
    • X Position corresponds to the jog wheel on the left of the keyboard.
    • Suggested settings include increasing the sensitivity on the X/Y Axis and Z Axis, but slightly decreasing the sensitivity on the X Position.


      In the example above, the Z Axis and X Position have also had their Invert checkboxes selected to mimic the default controls of the exacqVision Surveillance Keyboard.<br><br>
  7. Pressing any of the buttons on the keyboard will highlight that number in the button menu to help you find the corresponding mapping. You may need to scroll the window if you do not see the button highlighted when pressed.
    <br><br><br><br>
    <br><br><br><br>
  8. Once you have located the button, you may use the drop-down menu to select the action you wish to assign to the button. While this can be customized to your operator’s liking, a suggested mapping for new users can be found below.
    <br><br>
  9. After applying changes to the keyboard configuration, return to the Live camera view and the controls will be available for use.

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exacqVision Enterprise Integrations exacqVision Integrations

C-Cure Integration License

In order to fully integrate with C-Cure 9000 Versions 2.80 or later an additional license is required.  The license can be requested from the CCURE’s licensing system via part number CC9WS-EXACQMON.  After proper application, this license will show up in the CCURE “Licensing” application as “Exacq Analytics for CCURE 9000”.

Here is an example:

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Dragonfruit AI Integration Guide

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Calipsa Integration Guide

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Onguard Integration Guide (Lenel)

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Axis Perimeter Defender Integration Guide

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Neo panel: initial state not updating

In installations where zone 1 is not configured in the panel, our server will fail to retrieve the initial state of all zones in the panel. This is because the itv2 command used to request the zone states fails. A workaround is to assign zone 1 to a partition. Fix for this issue will be available in 8.3.x version of the server.

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Kantech Integration Not Getting All Relay Events

Issue

 Large Kantech integration was failing to get relay events from all zones.

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Workaround

 None

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Resolution

Kantechpi polls devices by identifier and had a limit of 1600 devices. This is an arbitrary limit and has now been doubled to support 3200 devices.

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Version Affected

exacqVision Server 19.09 and lower

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Version Fixed

exacqVision Server 19.12

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i-View Now – CheckVideo (Integration Guide)

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