Author: Rachel McClure

Categories
Knowledge Support Support exacqVision Client Categories Products

Supported exacqVision Client Languages

The following languages are supported in exacqVision Client as of November 11, 2009:

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NOTE: To view the client software in the target language, simply change the Windows language and then run the client software.

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Afrikaans
Arabic
Chinese
Danish
Dutch/Flemish
French
French Canadian
Greek
Hebrew
Hungarian
Japanese
Korean
Norwegian (Bokmål and Nynorsk)
Polish
Portuguese
Russian
Serbian
Slovak
Slovene
Spanish (Castilian)
Spanish (Venezuelan)
Spanish (Chilean)
Swedish

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Supported-exacqVision-Client-Languages.pdf
Categories
Knowledge Support Support exacqVision Server Categories Products

Disabling Aero in Windows Vista (Aero causes OSD to have bars behind it in exacqVision software)

To disable Aero, complete the following steps in Windows Vista:

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  1. Click Start, and then select Control Panel.
  2. Click Appearance and Personalization.
  3. Under Personalization, click Change the Color Scheme.
  4. In the Appearance Settings dialog, click Windows Vista Basic
  5. Click OK.

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Disabling-Aero-in-Windows-Vista-Aero-causes-OSD-to-have-bars-behind-it-in-exacqVision-software.pdf
Categories
Knowledge Support Support Categories Products exacqVision Integrations

Camera Time Stamp Off by Years

Some cameras, particularly AXIS and Sony models, display an OSD date with an incorrect year. The time and date of the camera might be set to GMT and the Windows time is correct on the server, yet the OSD on the screen shows something like March 2, 2001.

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This is usually a result of European Date Formatting (dd/mm/yy). Set the camera to USA date format (mm/dd/yy) to resolve the issue.

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Camera-Time-Stamp-Off-by-Years.pdf
Categories
Knowledge Support Support Categories Products exacqVision Integrations

Panasonic Cameras Cannot be Found Using an IP Camera Finder after 20 Minutes

Panasonic cameras stop responding to the IP camera finder after they have been powered up for 20 minutes. This applies to the finder in exacqVision Client and the Panasonic search software.

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To find a camera that has been powered up for 20 minutes or more, restart the camera to reset the timer.

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Panasonic-Cameras-Cannot-be-Found-Using-an-IP-Camera-Finder-after-20-Minutes.pdf