Author: Rachel McClure

Troubleshooting Record Content Age Event

Record Content Age is available when the Health event type is selected on the Event Linking page in exacqVision Client. Record Content Age is triggered when the configuration setting for the Desired Content Age (which is configurable on the Storage configuration page) is greater than Oldest Content as reported on the Storage page. Oldest Content… Continue reading Troubleshooting Record Content Age Event

Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision

Title Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision Description This encoder requires the use of two IP addresses to view all 8 channels of video.  The first NIC allows access to channels 1-4 and the second NIC allows access to channels 5-8.  The following are instructions for enabling the 2nd NIC on the Vivotek VS8801 encoder.… Continue reading Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision

exacqVision POS-ATM Information Guide

Requirements*This document applies to exacqVision 4.3 and later.*Serial data can be received using RS-232, HTTP, or TCP/IP. The data must be in an un-encrypted ASCII format. Formatting such as .xml can be used, but the data cannot be parsed.*If there are questions the data format, see sections 4 and 5. <br>exacqVision Serial Data Capabilities Serial data is… Continue reading exacqVision POS-ATM Information Guide

How to export and import server configuration settings

To export and import an exacqVision system configuration and apply it to another exacqVision system, complete the following steps in exacqVision Client: <br> <br> <br> On the system where you would like to import the configuration, complete the following steps in exacqVision Client: <br> <br>

What is the difference between a Group and a View?

Views and Groups are similar in that both of them are logical groups cameras based on more than just the server they are connected to. The major difference is that a View also defines a layout of the cameras onscreen.  Because it specifies a layout, the maximum number of cameras in a View is limited… Continue reading What is the difference between a Group and a View?

Why does my PTZ not work completely on the ACTi ACD2100 camera?

First, make sure that your Analog camera is using Pelco-D protocol and that its address is set to 1. <br> Also, in some versions of the exacqVision software, the speed is not correctly sent to the camera when using the Pan and Tilt functions. To fix this, adjust the speed bar under the Pan and… Continue reading Why does my PTZ not work completely on the ACTi ACD2100 camera?

Starting iSCSI on Startup with Linux Systems

After you reach the point where everything is logged in (you are able to type iscsiadm –m session and get output), following is the generic syntax: iscsiadm -m node -T <targetname> -p <ip:port> –op update -n node.conn[0].startup -v automatic <br> The parameters between < and > are substitutions. The syntax for persistent binding devices discovered on an internal connection… Continue reading Starting iSCSI on Startup with Linux Systems

Enumerating more than Four Serial Ports in Linux

If a system is built with the Radisys motherboard or has two or more eDVR boards, there are more then four serial ports. However, Ubuntu 8.04 enumerates only four serial ports by default. To change the number of serial ports enumerated, complete the following steps: <br> Edit menu.lst by typing sudo nano /boot/grub/menu.lstFind the line that… Continue reading Enumerating more than Four Serial Ports in Linux

Supported exacqVision Client Languages

The following languages are supported in exacqVision Client as of November 11, 2009: <br> NOTE: To view the client software in the target language, simply change the Windows language and then run the client software. <br> AfrikaansArabicChineseDanishDutch/FlemishFrenchFrench CanadianGreekHebrewHungarianJapaneseKoreanNorwegian (Bokmål and Nynorsk)PolishPortugueseRussianSerbianSlovakSloveneSpanish (Castilian)Spanish (Venezuelan)Spanish (Chilean)Swedish <br>