Some media players, such as Windows Media Player, have problems when playing back full 5 Megapixel MJPEG video images in the AVI format. This is a limitation of the default codecs in the media players, and it applies to both exports from the server and already exported EXE files. <br> One solution is to download… Continue reading Why can’t I play back video from my 5 Megapixel cameras after export?
Author: Lauren McTeague
Does the exacqVision Server support automatic burning of video files to CD/DVD or USB?
Yes, exacqVision’s Auto Export profiles allow you to automatically burn a specified video event to a writable CD, DVD, or USB thumb drive. This function can easily be associated with a soft trigger button in the exacqVision Desktop Client using Event Linking. CD/DVD writing is a one-time operation for each export. If using a USB… Continue reading Does the exacqVision Server support automatic burning of video files to CD/DVD or USB?
AVI/Quicktime Codecs
The following table contains information about the recommended codecs when exporting video from the exacqVision Client or ePlayer to *.avi format for playback in Windows Media Player or *.mov format for playback in Quicktime on Windows or Mac platforms. In Windows and Linux, video exported in either *.avi or *.mov format can also be played… Continue reading AVI/Quicktime Codecs
PTZ Surge Protector for Video and RS-485
If you are looking to add a surge protector between an analog PTZ camera and your ExacqVision server, some options that provide both BNC video connections as well as RS-485 terminals such as the following: Transtector 1101-613 Ditek DTK-DP4P
Can the Web Server run on an Exacq EL NVR system?
Yes, exacqVision EL supports a Web Server used to provide the mobile device video access. The Web Server is not installed on EL by default because if it runs simultaneously with exacqVision Client on the EL hardware, performance of both the local client and the Web Server could be noticeably slower (this is the tradeoff… Continue reading Can the Web Server run on an Exacq EL NVR system?
Highpoint RAID Troubleshooting (Legacy)
For troubleshooting information, see the attached PDF.The following exacqVision models were manufactured with Highpoint RAID controllers from 2007 to 2009: <br> To determine whether your system contains a Highpoint RAID controller, look at the RAID BIOS screen that appears when the system is first started (before the operating system starts). <br>
Assigning the Device Number to an eDVR Board in Linux
To assign the device number to an eDVR board in Linux, complete the following steps.<br> NOTE: This process is usually required when replacing or adding boards. This is the same as using Control Center in Windows. Exit the ExacqVision software.Open the Terminal from Start>Accessories>Terminal.Type the following to stop the Exacq Service: sudo /etc/init.d/edvrserver stopType the following: sudo… Continue reading Assigning the Device Number to an eDVR Board in Linux
Video has a Green Hue (Possibly with Red or Pink Lines)
If video has a green tint and possibly pink or red lines, set VGA Acceleration Mode to None on the Client page. <br>