Author: Lauren McTeague

AVI/Quicktime Codecs

Post author By Lauren McTeague
Post date January 29, 2010

The following table contains information about the recommended codecs when exporting video from the exacqVision Client or ePlayer to *.avi format for playback in Windows Media Player or *.mov format for playback in Quicktime on Windows or Mac platforms. In Windows and Linux, video exported in either *.avi or *.mov format can also be played back using VLC without requiring any codecs that are not installed by default with VLC.

Quicktime and AVI File Export Players

You can download players at the following URLs:

Windows Media Player
http://www.microsoft.com/windows/windowsmedia/default.mspx

Quicktime Player
http://www.apple.com/quicktime/download/

VLC Player
http://www.videolan.org/vlc

MPlayer
http://www.mplayerhq.hu/design7/dload.html

You can download codecs at the following URLs:

3ivx MPEG4 decoder
http://store.3ivx.com/3ivxStore/?features=dec&platform=win&license=plus&Go=Go

DivX decoder
http://www.divx.com/en/downloads

Quicktime codec resources
http://www.apple.com/quicktime/resources/components.html?os=Windows&ctype=696d6463&csubtype=48323634

Perian Codec for Quicktime
http://www.perian.org

AVI-Quicktime-Codecs.pdf

Tags Guest, Client Software, AVI/Quicktime Codecs, KB-00391-391-210210, 1925

Knowledge Support Support Categories exacqVision Hardware Products

PTZ Surge Protector for Video and RS-485

Post author By Lauren McTeague
Post date December 21, 2009

If you are looking to add a surge protector between an analog PTZ camera and your ExacqVision server, some options that provide both BNC video connections as well as RS-485 terminals such as the following:

Transtector 1101-613

Ditek DTK-DP4P

Tags Guest, PTZ, Surge Protectors, KB-00354-354-210212, RS-485, 2984

Knowledge Support Support exacqVision Webservice Categories Products

Can the Web Server run on an Exacq EL NVR system?

Post author By Lauren McTeague
Post date July 17, 2009

Yes, exacqVision EL supports a Web Server used to provide the mobile device video access. The Web Server is not installed on EL by default because if it runs simultaneously with exacqVision Client on the EL hardware, performance of both the local client and the Web Server could be noticeably slower (this is the tradeoff for the low power consumption and reduced cost of the Intel Atom processor). The loading introduced by the Web Server is roughly equal to the client. Remote clients connected to the exacqVision Server do not introduce significant CPU loading.

On exacqVision ELP systems, the Intel Celeron processor can run exacqVision Client and Web Server simultaneously. exacqVision Client performance is still dependent on the processor. See Client Workstation Hardware Requirements on this page for more information.

The installation of the Web Service is very easy and no different than for any other Ubuntu Linux-based system. The Web Service installer is available at https://exacq.com/support/downloads.php.

Tags Guest, Web Server, KB-00353-353-210212, EL, EL System, 2966

Knowledge Support Support exacqVision Server Categories Products

Highpoint RAID Troubleshooting (Legacy)

Post author By Lauren McTeague
Post date June 18, 2009

For troubleshooting information, see the attached PDF.
The following exacqVision models were manufactured with Highpoint RAID controllers from 2007 to 2009:

2310 (4 ports)
2320 (8 ports)
2300 (4 ports, PCIe 1x)

To determine whether your system contains a Highpoint RAID controller, look at the RAID BIOS screen that appears when the system is first started (before the operating system starts).

Tags Guest, Legacy, RAID Controller, RAID, KB-00569-569-210212, Highpoint, Level2, 3182

Knowledge Support Documentation Support exacqVision Server Products

Assigning the Device Number to an eDVR Board in Linux

Post author By Lauren McTeague
Post date March 11, 2009

To assign the device number to an eDVR board in Linux, complete the following steps.

NOTE: This process is usually required when replacing or adding boards. This is the same as using Control Center in Windows.

Exit the ExacqVision software.
Open the Terminal from Start>Accessories>Terminal.
Type the following to stop the Exacq Service: sudo /etc/init.d/edvrserver stop
Type the following: sudo /usr/local/xdvapi/bin/startxdvmods
Type the following to detect an initialize the boards in the system: sudo /usr/local/xdvapi/bin/startxdvccl. This will remove the old entries for the board and check for any existing boards.
Type the following to stop the XDV: sudo /usr/local/xdvapi/bin/stopxdvmods
Type the following to start the Exacq Service: sudo /etc/init.d/edvrserver start

You should now be able to launch the exacqVision software and see your boards.