Author: Lauren McTeague

Firefox will not run on Linux-based exacqVision Server

If you cannot run Mozilla Firefox on a new Linux server, remove the .mozilla directory from the Admin account home folder. To do this, complete the following steps: <br> Log in to Ubuntu as an admin.Open a Terminal window (Start > Accessories > Terminal).Typesudo rm -rf ~/.mozilla.Enter the password for the admin account.Run Firefox. <br>

Downloading and Installing avcodec for Decoding h.264

There is a known issue when decompressing H.264 video from Arecont cameras that might cause the exacqVision Client or Web Service to crash. This issue appears to be specific to Arecont cameras with hardware version 65212. The H.264 hardware version can be read by browsing to the camera’s web page. Our workaround to this issue… Continue reading Downloading and Installing avcodec for Decoding h.264

Intel Desktop Utilities for Windows 7

NOTE: It is recommended that you do NOT install this software on Windows XP Professional. <br> You can download Intel Desktop Utilities from the following location: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18934&ProdId=3121〈=eng <br> If you are not using the server and need to manually download the drivers, complete the following steps: <br> Select Desktop Boards under Products.Select Intel® 4 Series Chipset… Continue reading Intel Desktop Utilities for Windows 7

Mouse and Keyboard Disabled During Windows Installation

On rare occasions, the system mouse and keyboard can become disabled during a Windows installation. The cause of this issue is unknown. However, the issue can be resolved by disconnecting the mouse and connecting the keyboard to the USB port directly below the Network port. When finished, restart the system. <br>

RS-422 Advanced PTZ Menu Control

In version 4.1 of the ExacqVision software, advanced RS-422 PTZ controls were implemented for Pelco-D and American Dynamics domes. One of the advanced controls allows the operator to open the dome’s internal menu to display menu choices in an onscreen display (OSD) embedded in the dome’s video stream. A cursor can be moved up and… Continue reading RS-422 Advanced PTZ Menu Control

Connecting an ExacqVision Hybrid System to a Pelco Coaxitron Translator for Analog PTZ Control

ExacqVision Hybrid servers have the ability to integrate with Pelco Coaxitron CXTA 9760 devices. This allows customers with existing Pelco PTZ cameras that are controlled through the coax with the Coaxitron protocol to be controlled using ExacqVision software. The CXTA accepts the Pelco 422 protocol from the ExacqVision server, and it outputs the data over… Continue reading Connecting an ExacqVision Hybrid System to a Pelco Coaxitron Translator for Analog PTZ Control

Does the ExacqVision Client Support Multiple Monitors?

Yes, ExacqVision Client supports multiple monitors. We have tested up to four VGA monitors from a single workstation. Typically, a user will run one instance of the ExacqVision Client per monitor. Because decompressing video is CPU-intensive, we recommend one core per Client for the best user experience. To drive up to four VGA monitors, we… Continue reading Does the ExacqVision Client Support Multiple Monitors?

What is the VGA Acceleration Mode feature on the Client page?

The process of decompressing and displaying hundreds of video images per second is processor-intensive. It is possible to use the capabilities of modern display adapters to offload the main workstation processor from some of this work.<br> The ExacqVision Desktop Client tries to automatically determine the best operational mode and colorspace for the available display hardware.… Continue reading What is the VGA Acceleration Mode feature on the Client page?