Author: Lauren McTeague

exacqVision Installation Fails Because Existing exacqVision Client Instance Remains Open

All instances of exacqVision Client must be closed before successfully upgrading a client installation. The installer normally detects these instances and prompts the user to close them before proceeding. <br> If an exacqVision Client installation is configured to receive VideoPush information from another client, the exacqVision installer will not detect the open client instance. This… Continue reading exacqVision Installation Fails Because Existing exacqVision Client Instance Remains Open

Upgrading Enterprise System Manager 2.4 or Older Version to ESM 3.0

To upgrade Enterprise System Manager (ESM) 2.4 or older versions to ESM 3.0, you should first upgrade to ESM 2.6, and then install ESM 3.0. <br> If you have already tried to upgraded ESM 2.4 directly to 3.0 and it has failed, complete the following steps: <br> Close the installer. <br> Verify that ESM services… Continue reading Upgrading Enterprise System Manager 2.4 or Older Version to ESM 3.0

Replacing a Drive on an exacqVision System with an LSI RAID Controller

It is considered best practice to periodically check the health and status of exacqVision storage devices. If a device has failed, this guide explains the steps needed to replace that device using exacqVision Client and LSI MegaRAID Storage Manager. <br> Identify and Replace the Failed Drive <br> Add the New Drive to the Array <br>… Continue reading Replacing a Drive on an exacqVision System with an LSI RAID Controller

Archiving Status: Target File Write Stalled (Linux)

Starting in exacqVision 6.6, the Archiving page can report a status of Failed – Target File Write Stalled. This status is displayed after 15 minutes of inactivity during an active archive task. While in this condition, archiving is stalled and hardware monitoring is stopped, but video recording continues normally. This condition affects only Linux-based exacqVision… Continue reading Archiving Status: Target File Write Stalled (Linux)

Auto Export to a Network Share from Linux-based Exacq Server

To configure auto export from a Linux-based Exacq Server to a network share, complete the following steps: (Windows procedure here)<br><br> NOTE: For Linux-based systems, this procedure is available in exacqVision Server/Client version 6.6 and later.<br><br> To remove the network target, complete the following steps: <br>

Installing Third-Party Software Fails in Windows Embedded (Installer Service Error 1719)

Some third-party programs cannot be installed in Windows Embedded because the Windows Installer service fails to start (error 1719). This usually occurs with programs that change the registry in conjunction with other third-party software, such as anti-virus programs. As a workaround, you can start the service manually, install the program, and then stop the service.… Continue reading Installing Third-Party Software Fails in Windows Embedded (Installer Service Error 1719)

VideoPush Timeouts

If your client has never been configured as a VideoPush receiver, you will receive a timeout whenever you try to send a VideoPush. As a workaround, select Enable Receiving Display on the Client page on the sending client. You can then disable the option again, if desired. After enabling it at least once, any VideoPush… Continue reading VideoPush Timeouts

Shellshock Bash Vulnerability

What is it? A critical vulnerability has been reported in the GNU Bourne-Again Shell (also known as Bash), the common command-line shell used in many Linux/UNIX operating systems and Apple’s Mac OS X. This flaw could allow an attacker to remotely execute shell commands by attaching malicious code in environment variables used by the operating… Continue reading Shellshock Bash Vulnerability