SCN-00000011 – G-Series Micro

SCN #SCN-00000011Title of SCNG-Series MicroTRAC #Effective VersionLaunch tentatively scheduled for March 22, 2019Products AffectedN/AReason for Change (Summary)New Product Change The G-Series Micro is designed to provide a low-cost “gateway” option to the new Cloud Drive service.  The machine will come with 2 Professional licenses. Specs: Intel Celeron (J3455)2GB DDR RAMDual Gb NICsHDMI and mini DP… Continue reading SCN-00000011 – G-Series Micro

SCN-00000010 – Explaining Web Service Architecture Change

SCN #SCN-00000010Title of SCNExplaining Web Service Architecture ChangeTRAC #Effective Version9.0.0Products AffectedWeb ServiceReason for Change (Summary)To better address the root of customer questions about Web Service security without creating more confusion. Change Engineering has requested that Support Technicians refrain from explaining the new Web Service as “having a ‘Go’ Web Front End”.  Rather, let the customer… Continue reading SCN-00000010 – Explaining Web Service Architecture Change

SCN-00000009 – ‘Poll Error’ drive status

SCN #SCN-00000009Title of SCN‘Poll Error’ drive statusTRAC ##15439Effective Version9.4 – 9.6Products AffectedServerReason for Change (Summary)Eliminating false positive ‘Offline’ drive status in Linux Change Because of the way Linux handles how processes can trigger other sub-processes, certain features would fail if the ‘core’ process was utilizing more than 50% of its available memory.  In exacqVision 9.2… Continue reading SCN-00000009 – ‘Poll Error’ drive status

SCN-00000008 – Privileged ‘exacqd’ process

SCN #SCN-00000008Title of SCNPrivileged ‘exacqd’ processTRAC ##15536Effective Version9.5.25 – Public 9.6Products AffectedServerReason for Change (Summary)CyberProtection requirement that software not run with elevated privileges by default. Change Traditionally, one process runs when the exacqVision Server Service starts: ‘core’ (Linux) or ‘core.exe’ (Windows).  Beginning in 9.6, tasks that require activating a binary or script will be moving… Continue reading SCN-00000008 – Privileged ‘exacqd’ process

SCN-00000007 – PSFPI – Expanded Logging

SCN #SCN-00000007Title of SCNPSFPI – Expanded LoggingTRAC ##3382Effective Version9.5.30 – Public 9.6Products AffectedServerReason for Change (Summary)To assist in troubleshooting when drives are rejected for recording. Change Traditionally, the File Plugin (PSFPI) has logged ‘could not get record volume’ if no drives were found with space available.  However, there are several scenarios that could lead to… Continue reading SCN-00000007 – PSFPI – Expanded Logging

SCN-00000006 – Downgrading and Un-signed Installers

SCN #SCN-00000006Title of SCNDowngrading and Un-signed InstallersTRAC #Effective VersionPublic 9.6Products AffectedServerReason for Change (Summary)CyberProtection requirement. Preventing man-in-the-middle attacks. Change Ever since the Server version 5.8, the Update plugin allowed Support to upgrade and downgrade the Server version using the ‘Update’ tab. Prior to 9.4, the Linux installers were not digitally signed.  Beginning in 9.6, the… Continue reading SCN-00000006 – Downgrading and Un-signed Installers

SCN-00000005 – IP Camera Secure Video Streaming

SCN #SCN-00000005Title of SCNIP Camera Secure Video StreamingTRAC ##12683Effective Version9.5.21 – Public 9.6Products AffectedServerReason for Change (Summary)With the increase of remote cameras, and as systems become large and more interconnected, it has become increasingly necessary to secure the video stream using SSL. Change Several of the IP camera plugins have supported HTTPS connections since 8.4… Continue reading SCN-00000005 – IP Camera Secure Video Streaming

SCN-00000004 – exacqVision RTSP Server

SCN #SCN-00000004Title of SCNexacqVision RTSP ServerTRAC #Effective Version2018-03 Integration / 19.12 PluginProducts AffectedIntegrationReason for Change (Summary)2021-03 – updated to reflect built-in plugin features Change The “exacqVision RTSP Server” was available as a side integration beginning in March of 2018.  As of the 19.12 release, these functions have moved into a built-in plugin called ‘rtspserverpi’.  The… Continue reading SCN-00000004 – exacqVision RTSP Server

SCN-00000002 – ESM Send Test Email

SCN #SCN-00000002Title of SCNESM Send Test EmailTRAC #8567Effective VersionUpcoming Public 5.6Products AffectedESM & exacqCloudReason for Change (Summary)Enhancement Change SMTP and email settings can now be tested through the ESM Web GUI.  This is done on the individual User’s page: This will send a test email using the configured SMTP settings to the user’s email.  A… Continue reading SCN-00000002 – ESM Send Test Email

SCN-00000003 – Client Config File Change

SCN #SCN-00000003Title of SCNClient Config File ChangeTRAC ##15113Effective Version9.3.18 – Public 9.4Products AffectedClientReason for Change (Summary)Enhancement – Security Compliance   Change The exacqVision Client’s configuration file (edvrclient.ini) will no longer be used.  Historically, this file was saved in the local User’s home directory, and was encrypted to hide the saved credentials. The new XML will… Continue reading SCN-00000003 – Client Config File Change