Categories
Knowledge Support Exclude from Global Search Log Level Verbose Support exacqVision Server AxisPI Categories Products Logs

H.264|MPEG-4 GOV length is %

H.264|MPEG-4 GOV length is %

Description

GOV (Group of Video) is the I-frame interval for the video stream.

Notes

This is a normal message.

Categories
Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Products Logs GenericCameraPI

*** not connected

*** not connected

Description

An IP device has been disabled.

Notes

This is a normal message.

Categories
Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Products Logs GenericCameraPI

*** receiving video

*** receiving video

Description

A connected camera is streaming video successfully.

Notes

This is a normal message.

Categories
Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Other

Failed to poll socket read/write status – WSAEFAULT. Failed to poll socket read/write status – WSAENOTSOCK

Failed to poll socket read/write status – WSAEFAULT. Failed to poll socket read/write status – WSAENOTSOCK

Description

In exacqVision Server 6.7.30, 6.7.31, and 6.8.1, the server will become unusable and the system might enter a reboot cycle if 63 or more clients are connected to the server at the same time. The server will log numerous instances this message.

Notes

Categories
Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs StreamPI

Failed call to GetAdaptersInfo in buffer ***

Failed call to GetAdaptersInfo in buffer ***

Description

Windows only, If the buffer’s address is greater than 0x8000000, the server could have a bug in the Windows internal address conversion routines.

Notes

Categories
Exclude from Global Search Knowledge Support Log Level Warning Support AxisPI exacqVision Server Categories Products Logs

Request was denied by the device. Make sure the correct credentials have been entered

Request was denied by the device. Make sure the correct credentials have been entered

Description

With Axis firmware 5.70 and later with encryption mode enabled, an Axis device could take up to five minutes (the default setting for IP reconnection in exacqVision) to start streaming.

Notes

Workaround: Wait for the IP reconnection period to elapse before connecting, or reduce the IP Reconnection setting to a shorter period on the exacqVision System page (Network tab).

Categories
Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs StretchPI

board *** watchdog expired

board *** watchdog expired

Description

The heartbeat communication to the capture board has timeout. The system will reboot.

Notes

Could be a hardware problem or anti-virus interference. Also possible if no page file is enabled.

Categories
Exclude from Global Search Knowledge Support Log Level Support Warning exacqVision Server Categories Products Logs StreamPI

*** – only enterprise systems allow directory integration.

*** – only enterprise systems allow directory integration.

Description

The current license key is Start or Professional, but the current configuration is trying to use LDAP.

Notes

This can happen if a Start/Professional license is applied to a previously Enterprise system. Or if the exacqVision Client is attempting to use SSO to connect to a Start/Professional Server.

Categories
Knowledge Support Exclude from Global Search Log Level Support Error exacqVision Server Categories Products Logs StreamPI

Failed to set time server registry value ***.

Failed to set time server registry value ***.

Description

The Windows registry could not be updated with the listed information.

Notes

Likely permissions related. Group Policy may be disallowing changes.

Categories
Knowledge Support Exclude from Global Search Log Level Support exacqVision Server Critical Categories Products Logs StreamPI

Failed to process IPC message from core – ***

Failed to process IPC message from core – ***

Description

Low level error indicating a corrupted installation, or anti-virus interference.

Notes