Author: Tom Oakes

Description 

This article describes how to set IP addresses as either static or DHCP for a Cloudvue Gateways onboard NICs.

Product 

• Cloudvue Gateway

Prerequisites

• Port #1 “NET” is connected to a network with internet access
• The Cloudvue Gateway has be registered

Solutions

NOTE: Network Settings can only be viewed, not changed from cloudvue.com

Local Cloudvue

• Open a web browser from a machine connected to the same network as the Cloudvue Gateway
• Go to the LAN IP address of the Cloudvue Gateway for example http://192.168.1.180
  • Note: See Knowledge Base Article #15509 “Finding Cloudvue Gateway IP Addresses” for more details about finding IP Addresses
• Login to the Local Cloudvue instance 
• From the Navigation bar select Live
• Expand Video Devices
• Select the Cloudvue Gateway
• From the Navigation bar select Settings
• Select the Settings tab
• Under Network Settings
  • PORT 1 “LAN”
    • This is the NIC labeled “NET” on the gateway and should be connected to the customers local area network
    • It can be configured to either obtain an IP address dynamically “DHCP” or be assigned a Static IP
    • DHCP (Default)
      • Tick DHCP
    • STATIC
      • Tick Static
      • Enter the desired IP address
      • Enter a Subnet Mask
      • Enter the IP address for DNS Server 1
      • Enter the IP address for DNS Server 2
    • Save the Changes
  • PORT 2  “Cameras”
    • This NIC is labeled POE on the gateway and should be connected to the Camera Network
    • It is intended to function as a DHCP server and assign a dynamic IP address to connected cameras
    • However, you can choose to set to static and manually IP connected cameras
    • DHCP Server (Default)
      • Tick DHCP Server
    • Static
      • To change the networking number scheme from the default 192.168.20.1
      • Enter a new IP address
      • Enter a Subnet Mask
    • NOTE: After changing PORT 2, all devices plugged into this port will need to be rebooted.
  • Once satisfied click SAVE to apply changes

Command Line

• The overall process is
• Establish an SSH connection to the Cloudvue Gateway
  • Enter your machines sudo password
  • Enter the smartvue SSH password  found in the SSH Section for the device in Cloudvue Manager.
• Using either nano or vi edit the file /etc/network/interfaces
• Make the desired changes to any NIC to set for either static or dhcp
• Save the changes and exit the editor
• Down and up the NICs which were changed to apply the changes or alternatively restart the Gateway

In this example both NICs em2 (LAN) and em1 (Cameras) are being set to a static IP address

Additional /etc/network/interfaces Examples

In this example NIC em2 (LAN) is set to static and em1 (Cameras) is set to DHCP

In this example NIC em2 (LAN) is set to DHCP and em1 (Cameras) is set to Static