Description A hardening guide is a supplemental document that is provided alongside installation instructions with a product. Product Solution A hardening guide is a supplemental document that is provided alongside installation instructions with a product. This hardening guide will outline the minimal necessary steps to ensure a secure installation of the product in a customer… Continue reading exacqVision Hardening Guide
Author: Tom Oakes
Customizing Border Colors
Title exacqVision Client Border Color Customization Description The exacqVision Client default border colors on video panels for: Motion, Alarm, Free, Run, PTZ Focus, Event Monitor events and bookmarked can be customized. Product exacqVision Client Solution Within the exacqVision Client go to Config (Setup) Page In the configuration tree choose ClientIn the Colors pane… Continue reading Customizing Border Colors
exacqVision Legacy Software Downloads
Title exacqVision Legacy Software Downloads Description Legacy versions of exacqVision software too include 32-bit, 64-bit, Linux, MacOS, Windows, and Window MSI are available for download. Product exacqVision Client exacqVision Server Edge M-Series exacqVision Web Service exacqVision Enterprise Manager Solution Older versions of exacqVision Server and Client software are available on our… Continue reading exacqVision Legacy Software Downloads
exacqVision SDK / API and OEM Solution Partner Requests
Title exacqVision SDK / API and OEM Partner Solutions Summary exacqVision SDK & OEM Solutions, we are part of the Connected Partner Program, so all request must first register via the Connected Partner Portal to be considered. Description Exacq Technologies provides integration tools that enable dealers and development partners to rapidly integrate external devices and… Continue reading exacqVision SDK / API and OEM Solution Partner Requests
exacqVision – MegaRAID Silence Alarms
Title exacqVision – MegaRAID Silence Alarms Description This article describes multiple ways to silence MegaRAID alarms using either LSI Storage Authority (LSA) or MegaRAID Storage Manager (MSM). Also included is the storcli command, which can be run from a command or terminal line, regardless of which management software LSA or MSM is installed. Product exacqVision… Continue reading exacqVision – MegaRAID Silence Alarms
exacqVision Web Service Configuration Login Failed – Credentials / Password not working
Description Instructions for recovering access to exacqVision Web Service configuration. Product Steps to Reproduce From the exacqVision Web Service landing page select Web Service Configuration Enter username and password and click Login Expected Results Web Service Administration page is displayed Actual Results Message “Login failed. This attempt has been logged.” Solution exacqVision Web Service… Continue reading exacqVision Web Service Configuration Login Failed – Credentials / Password not working
Content Age
Title Content Age Description The Content Age section is comprised of a Desired setting for setting an event trigger target and Oldest Content which shows storage information. Product exacqVision Client Solution Content Age NOTE: This section is used to provide information and to set a target for triggering events. It does not restrict or remove… Continue reading Content Age
Adding Multi-Channel Encoders
Description In order to accommodate more than 4 channels of video, many multi-channel encoders require the use of the “bank” IP plugin override. The cameras test records should indicate this in the Notes. Solution For Example, assuming the cameras IP address is 192.168.1.1: 1st bank would be:192.168.1.12nd bank would be:192.168.1.1#bank=23rd bank would be:192.168.1.1#bank=34th bank would be:192.168.1.1#bank=4… Continue reading Adding Multi-Channel Encoders
exacqVision Enterprise Manager Shows Server as – Not Monitoring
Description: The exacqVision Enterprise Manager Server List page is showing a status of “Not Monitoring” Product: Steps to Reproduce Expected Results: Status of all listed servers shows “Connected” Actual Results: Some or all of the listed servers show “Not Monitoring” Solution: Use the exacqVision Client to check the license status for the the servers showing… Continue reading exacqVision Enterprise Manager Shows Server as – Not Monitoring
Samsung Trigger Inputs Not working
Description When the input is triggered on the camera, the input trigger in exacqVision client does not change state. Note: this effects Samsung SUNAPI2 cameras Steps to Reproduce Connect a switch to the cameras input trigger. In the cameraConfigure Alarm output 1 (N.O.)/Pulse/5sIn the Clientadd the camera using the Samsung pluginConfigure Trigger Input (Open)Verify trigger status Normal and… Continue reading Samsung Trigger Inputs Not working