Title exacqVision License / SSA Lookups – Internal Description How to use Sugarlite and the SSA calculator to search for current License/SSA using either the MAC Address or Serial Number. Product exacqVision Client exacqVision Server Solution In addition to providing all SSA’s ever assigned to the server Sugarlite will show a great… Continue reading License / SSA Lookups – Internal
Author: Tom Oakes
Moving an existing IP Camera From One Plugin to Another
Title Moving an existing IP Camera From One Plugin to Another in exacqVision Description Introduced in exacqVision Client 19.12 we now have the ability to change an existing IP camera from one plugin to another, automatically locate and rename existing video files, ensuring that previously recorded video will be associated with the new plugin. Product exacqVision… Continue reading Moving an existing IP Camera From One Plugin to Another
Enabling/Disabling Automatic Logins in Windows
Title Enabling/Disabling automatic Logins in Windows Description How to enable/disable bypassing the traditional Windows login screen and automatically logging in as a specific user. Product Microsoft Windows Enabling Auto-Login Login as and administrator in Windows Press the Win + R keys to open the Run dialog box, type “netplwiz” or “control userpasswords2” into Run, and select… Continue reading Enabling/Disabling Automatic Logins in Windows
Maps Item Icons Incorrect
Description Customer would like to change some map icon graphics, some bullet cameras are displayed as domes on the map graphic. He has asked if there is a config file that contains the map graphic information Product Steps to Reproduce Expected Results Expected box camera Icon Actual Results PTZ/Dome camera Icon Solution This is expected… Continue reading Maps Item Icons Incorrect
Multiple USB Folders Present When Exporting in exacqVision
Description When exporting on a Linux based system to a USB key it has been observed that more than one folder for your device can be present. Product Steps to Reproduce Expected Results Actual Results Solution Note: If you have multiple USB device folders and choose the wrong one to export the data, you will encounter… Continue reading Multiple USB Folders Present When Exporting in exacqVision
Can my NVR be Updated to Windows 10
Title Can my NVR be Updated to Windows 10 Description For customers that would like to migrate from their current operating system to Windows 10, we offer a purchasable upgrade kit. However you should first determine if the system is compatible / eligible for the upgrade. Product exacqVision ServerUbuntu Windows 7 Windows Embedded 7 (WES7) Solution… Continue reading Can my NVR be Updated to Windows 10
Sending Notifications With Gmail in Exacq
Description You can configure an ExacqVision system to use Gmail SMTP Server to send an e-mail notification when an event occurs. Product ExacqVision Desktop Client Solution Google has announced starting May 30, 2022, They will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using… Continue reading Sending Notifications With Gmail in Exacq
Troubleshooting E-Mail Message Profiles
Description Troubleshooting notification e-mail server configuration settings when e-mail message profile tests fail. Product ExacqVision Client Solution If the profile test fails, review the exacqVision Verbose System Logs (Configuration > YOURSERVER > Systems Logs tab) for information about the cause. Pro Tip: Filter the displayed search results for entries relevant to notifications by typing… Continue reading Troubleshooting E-Mail Message Profiles
exacqVision S2 OVID Driver for Linux Fails to Install
Description The exacqVisionOVID.deb file available at https://exacq.com/reseller/exacqVisionOVID.deb fails to install on both Ubuntu Linux 18.04 and 20.04. Product Steps to Reproduce Expected Results The OVID package installs successfully Actual Results The install fails with the following error. Solution Run the following commands. NOTE: ./cfgedit still fails to work but caja can be used to edit ovid.ini See trac Ticket #23269 for… Continue reading exacqVision S2 OVID Driver for Linux Fails to Install
Enabling / Disabling SSH on ExacqVision Linux Server
Description SSH is installed on ExacqVision Servers at the time of manufacture; however, for security purposes, SSH is disabled. To enable remote administration of your ExacqVision system via SSH, it must first enabled. Product Linux (Ubuntu) Solution Using Exacq Linux Utilities Using scripts To Enable To Disable Installing the Package Using Terminal To Enable sudo… Continue reading Enabling / Disabling SSH on ExacqVision Linux Server