Description Meaning of Threshold Exceeded Message in exacqVision. These may appear in both the logs as well as on the Storage details page in the client. Product Information This message indicates that at least one of the many S.M.A.R.T. attributes returned from the drive has exceeded a manufacturer defined threshold, and the drive is expected… Continue reading exacqVision Threshold Exceeded Message
Author: Tom Oakes
exacqVision Input/Output, Media, or Write Errors
Description Meaning of Input/Output Errors, Media Errors, or Write Errors seen in Storage or exacqVision logs. Product exacqVision Server Information These messages are normally due to a corrupted filesystem or bad blocks on the disk(s). Solution Run ‘chkdsk’ or ‘fsck’. If problem returns, replace the drive. <br>
exacqVision Bad Superblock Message
Description Meaning Bad Superblock message in logs Product exacqVision Server Information A superblock is a block of data written at the beginning of a partition that contains metadata about the filesystem. If this block becomes corrupted, a ‘Bad Superblock’ message results. Solution There are several backups of this data throughout the hard drive and it… Continue reading exacqVision Bad Superblock Message
exacqVision NTFS Errors
Description Meaning of NTFS Errors noted in system logs Product exacqVision Server Information NTFS Errors are specific to Windows systems. This is caused by a file system corruption resulting from a corrupted partition, lack of available memory, driver problems, virus, or possibly damaged hard drive. Solution More troubleshooting is needed to refine the source of… Continue reading exacqVision NTFS Errors
ExacqVision ECC Errors
Description Meaning of ECC Errors noted from ExacqVision Product ExacqVision Server Information When data is written to disk, an algorithm creates a checksum value, similar to a hash value that is used to compare against the data on the drive. When the system revisits this data and finds the values in this checksum value no… Continue reading ExacqVision ECC Errors
ExacqVision CRC Errors
Title ExacqVision CRC Errors Description Meaning of CRC Errors noted from ExacqVision Product ExacqVision Server Information When data is transmitted from one place to another, checksum value is created to ensure the data has not been altered during the process of being sent. If a discrepancy exists, a CRC Error results.This could result from bad… Continue reading ExacqVision CRC Errors
ExacqVision Hard Drive Self-Test Options
Title ExacqVision Hard Drive Self-Test Options Description Differences between short and log self-tests performed on hard drives for BBE systems. Product ExacqVision Server Information Short Test Test electrical properties of drive(s)Test mechanical properties of drive(s)Complete a read and verify test on some sectors of drive(s) Long Test Test electrical properties of drive(s)Test mechanical properties of… Continue reading ExacqVision Hard Drive Self-Test Options
exacqVision Hard Drive Tests
Description A summary of system drive tests performed by exacqVision using evSelfTest, RAID controllers, and S.M.A.R.T. data. Product Information On systems Built-by-Exacq (BBE), the exacqVision software runs the following tests: Using evSelfTest.exe: RAID card consistency check, once every week.On non-BBE systems:
Video Channel Fails to Connect With Error 551 on Samsung SPE-1610N Encoder
Description SPE-1610N encoders had video loss on the first channel of banks 2, 3, & 4. Also, the connection status would go from connected to Connection Error 551. Product exacqVision Server 19.12 Steps to Reproduce Add encoder as device type Samsung; add banks 2, 3, & 4 with the #bank=x override. Expected Results All channels… Continue reading Video Channel Fails to Connect With Error 551 on Samsung SPE-1610N Encoder
Individual At Most Expiration Configuration Rules Fail to Delete Video
Description Individual Expiration Configuration Rules will not delete existing video files which can result in Oldest Content to exceed configured At Most Rules. Product Steps to Reproduce Expected Results Actual Results Solution The above has been found to be true if the following conditions are met When a camera is first added there… Continue reading Individual At Most Expiration Configuration Rules Fail to Delete Video