For Instructions on exacqVision Enterprise Manager version 22.03 or older see Knowledge Base Article #12724 The following document details how to enable HTTPS connections to exacqVision Enterprise System Manager from update 22.06 thru 24.09.2.1. For a trusted certificate, it is recommended that you purchase a third-party intermediate certificate from one of many online providers. If… Continue reading Enabling HTTPS For exacqVision Enterprise Manager Versions 22.06 thru 24.09
Author: Tom Oakes
Removing MegaRAID Storage Manager(MSM)
Description MegaRAID Storage Manager (MSM) has been found to have some exposure to CVE-2021-44228, the Apache Log4j remote code execution vulnerability, see statement from Broadcom Log4j2 Exposure (CVE-2021-44228). It is possible that MSM was installed on your exacqVision NVR even though a RAID controller card is not present. If that is the case MSM can… Continue reading Removing MegaRAID Storage Manager(MSM)
M-Series Embedded exacqVision Client Differences
Description The following is a list of differences that will be found when comparing the exacqVision Client running on an M-Series server and that of the client running on any other machine. Product Embedded exacqVision ClientexacqVision M-Series Solution Important: These differences only apply to the exacqVision Client running on the M-Series itself! If you… Continue reading M-Series Embedded exacqVision Client Differences
exacqVision Enterprise Manager Spare shows status of Failover Locked
Description An ownership issue between EM and a protected server will often result in the status of the spare and protected server showing “Failover Locked”. Product exacqVision Enterprise Manager Steps to Reproduce From the exacqVision Enterprise Manager dashboard select Failover GroupsClick on the Name of the Failover Group Expected Results Spare shows a status of… Continue reading exacqVision Enterprise Manager Spare shows status of Failover Locked
Running psmove on Ubuntu Linux
*** INTERNAL USE *** Description The psmove utility was designed to move psfiles to the correct location after a time zone change or if a files time does not match frame times. It will perform a search on all local storage drives, read the PSI file header for the start time, determine if the PSI… Continue reading Running psmove on Ubuntu Linux
How to Create a Video Wall in exacqVision Using VideoPush
Description The following instructions and resources can be used to configure a Video Wall using VideoPush in exacqVision. Product Solution Enable Video Push Video Push must be enabled for each client which will be part of the Video Wall. Layouts If one of the provided templates does not reflect your video wall configuration, use Layouts… Continue reading How to Create a Video Wall in exacqVision Using VideoPush
Dynamic DNS Request Error 776
Description When setting up the Dynamic DNS feature on exacqISP, integrators with a “Shared” host type utilize multitenancy resulting in EM returning an incorrect domain name which causes error 776. Product Integrator Service Portal Steps to Reproduce Access https://admin.exacq.netFilter by CIDLogin to the customers Integrator Service Portal URL, https://CID.exacq.net/accounts/login/?next=/ where CID is the customers ID… Continue reading Dynamic DNS Request Error 776
Updating the BIOS on Systems with ASRock C236M WS Motherboards
Description The following instructions can be used to update the BIOS on systems with ASRock C326M motherboards. Product Asrock C236M WS Motherboard Instructions Download the C236MWS3.12E flash file HEREFormat a 32MB or larger USB key as FAT32Copy the flash file to the root of the USB keyPlug the USB key into the NVR and restart… Continue reading Updating the BIOS on Systems with ASRock C236M WS Motherboards
Installing exacqVision Enterprise Manager on Windows Server Core
Description Microsoft provides customers a choose of Server Core or Server with Desktop Experience. Choosing either Microsoft Windows 2019 or 2022 Server Core results in EM being inoperable when installed. Product exacqVision Enterprise ManagerMicrosoft Server 2019 CoreMicrosoft Server 2022 Core Steps to Reproduce Install exacqVision Enterprise Manager on a machine running either Microsoft Windows… Continue reading Installing exacqVision Enterprise Manager on Windows Server Core
Substitute Power Supply Exceeding Voltage Range on 2U Z-Series
Description Manufacturing has had to substitute a power supply which has been observed to exceed the originally specified operating range. Product exacqVision 2U Z-Series Servers Solution To resolve update to exacqVision Server version 22.06.104 or higher available in Artifactory. The allowable voltage range has been changed from 11.4 – 12.6 VDC to 11.1 – 12.9… Continue reading Substitute Power Supply Exceeding Voltage Range on 2U Z-Series