ASRock C236M WS System Beep Codes

Beep SequenceDescriptionTroubleshooting1 short constant beepError with RAM refresh1. Check RAM for physical damage.2. Try another stick of RAM.3. BIOS update2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.2. Check for conflicts in memory types.3. Check power supply for unstable voltages.3 short beepsRAM read/write test failed1. Repair corrupted… Continue reading ASRock C236M WS System Beep Codes

ASRock H110-E1 System Beep Codes

Beep SequenceDescriptionTroubleshooting1 short constant beepError with RAM refresh1. Check RAM for physical damage.2. Try another stick of RAM.3. BIOS update2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.2. Check for conflicts in memory types.3. Check power supply for unstable voltages.3 short beepsRAM read/write test failed1. Repair corrupted… Continue reading ASRock H110-E1 System Beep Codes

Asus Q87-MA System Beep Codes

Beep SequenceDescriptionTroubleshootingOne short beepNormal bootOne short beep, nothing displays on monitorNormal bootCheck that the monitor is functioning and connected correctly.Power light is ON, no beepHardware issueCheck that the CPU and memory are installed correctly and there is no corrosion or dirt on the connections.One continuous beep followed by two short beeps, then a pause (repeating)No… Continue reading Asus Q87-MA System Beep Codes

Can I Update My PostgreSQL Database?

Only the version of PostgreSQL installed by the Enterprise Manager installer is supported. <br> The exacqVision Enterprise Manager application provides a PostgreSQL installation to store Enterprise Manager data by default. The PostgreSQL Global Development Group may offer application updates that are not yet included within the ExacqVision Enterprise Manager installer. At times, users will seek… Continue reading Can I Update My PostgreSQL Database?

Browser Developer Tools for Troubleshooting and Support

What is a HAR file? HAR stands for HTTP Archive Record and is a JSON structured file containing network traffic information about a browser’s interactions with a server as well as the content on a webpage. When HAR files are useful How to Capture HAR files Prior to performing a capture open an Incognito window… Continue reading Browser Developer Tools for Troubleshooting and Support

FFNI on stream %1 – %2

FFNI on stream %1 – %2 Description FFNI indicates First Frame Not I-frame. The psfpi plugin cannot start recording on a P/B-frame since these cannot be decoded. The FFNI metrics/logging is accounting for the fact that frames were dropped. Possible symptom is “smearing” of video occasionally “snapping” back to clear image. The stream ID will determine… Continue reading FFNI on stream %1 – %2

Using the Axis I8116-E Network Video Intercom with ExacqVision

This article applies to the Axis I8116-E Network Video Intercom using firmware 11.8.66. ExacqVision does not currently support SIP calling functions. However, this device can be integrated for interactive operation with ExacqVision as detailed here. In the example that follows we will step through an example scenario wherein pressing the door station call button brings… Continue reading Using the Axis I8116-E Network Video Intercom with ExacqVision

Edge Server Application Stops Shortly After Starting on Illustra Cameras

Description Users setting up the ExacqVision Edge or Edge+ application on Illustra cameras may see the application running and connect to it only to find it stops running shortly thereafter. This is likely due to changing the default ‘Enable Event Record’ setting on the camera. <br> Product Cameras: Edge Server <br> Steps to Reproduce <br>… Continue reading Edge Server Application Stops Shortly After Starting on Illustra Cameras

Failure to Receive Events from Illustra Pro Gen4 Multisensor

Description Users fail to receive alerts and/or ExacqVision actions configured through Event Linking or Event Monitoring fail to occur when using an Illustra Pro Gen4 Multisensor camera as the source. <br> Product <br> Steps to Reproduce None. This issue exists in firmware prior to Illustra.SS017.06.05.00.0008 <br> Expected Results Analytic events, including those caused by motion… Continue reading Failure to Receive Events from Illustra Pro Gen4 Multisensor