Bhargav Atturu

Remote Connectivity Fails to Connect to Switchboard

Description When enabling Remote Connectivity for an exacqVision Server on the Remote Connections page within the Client, the Connectivity Status column displays an error. Issue Examine the message displayed in the Connectivity Status column on the Remote Connections page or the exacqVision System Logs. Disabled: SBS: listener stopped 1-CANCELLED May be caused by missing frpc… Continue reading Remote Connectivity Fails to Connect to Switchboard

Technical Bulletin: Installing Additional Languages for Windows 11

Technical Bulletin – TAB Number: TB-00456-00-241004 Date Issued: 4th October 2024 Issue Required language is not included in list of pre-installed languages. Solution Add a language to the list of preferred windows display languages. Procedure: Continuous improvement statement As with all processes defined by the Exacq Technical Services Group, this document is intended to… Continue reading Technical Bulletin: Installing Additional Languages for Windows 11

Motion Event PTZ Presets with the Axis M5000-G in exacqVision

Overview The Axis M5000-G PTZ camera is a multi-sensor camera containing three stationary wide-angle lenses around the circumference of the camera body and one center-mounted PTZ lens. This guide is intended to help users automate the positioning of the PTZ lens upon events, such as motion detection. Requirements NOTE: While this article is written specifically… Continue reading Motion Event PTZ Presets with the Axis M5000-G in exacqVision

Adjustments for Loud Fan Complaints

Description Some users with newer exacqVision server hardware have complained of their systems having louder than expected system fans. Product Steps to Reproduce No specific steps are needed to reproduce since this was a factory setting. A-Series 2A & Q-Series Models A-Series FA & FAR Models Solution A-Series 2A & Q-Series Models… Continue reading Adjustments for Loud Fan Complaints

Archiving

Archiving allows you to create a copy of selected data on another storage device, whether it be an exacqVision S-series storage server, a user provided storage server, exacqVision Cloud Drive, an Amazon S3 account, or Wasabi S3 account. This video explains how to create a new archiving profile, establish the archiving task, then schedule the… Continue reading Archiving

Axis Q19 Series Thermal Cameras Integration Guide

Description Axis thermal cameras provide heat-based detection for monitoring property or detecting thermal anomalies which could lead to incidents involving smoke or fire. This guide is intended to introduce the use of these devices with your exacqVision VMS software. Requirements At the time of writing this article, these instructions pertain to the Axis Q19 Series… Continue reading Axis Q19 Series Thermal Cameras Integration Guide

exacqVision Mobile – Getting Started & Server Connections

This video shows users how to connect to exacqVision Servers and manage Server connections. Chapters: 00:00 Intro 00:25 Connecting to your first server 00:39 Connecting with an access code 01:12 Connecting using a URL 01:34 Quick View 02:05 Connecting to additional servers 02:22 Managing server connections

exacqVision – Remote Connections

exacqVision 24.09 introduces the Remote Connections feature. This video for system administrators discusses the benefits of using Remote Connections as well as creating access codes for mobile users. This feature can be used with exacqVision Mobile 24.09 and above. Chapters: 00:00 Intro 00:33 Features of Remote Connections 00:48 Network architecture 01:54 Enable Remote Connectivity in the Client 02:17 Mobile Optimized… Continue reading exacqVision – Remote Connections

exacqVision Mobile – Search, Bookmarks, Export

Learn more about using the exacqVision Mobile app to search for, bookmark, and export recorded events. Chapters: 00:00 Intro 00:09 Searching For Recorded Events 02:52 Creating Bookmarks and Cases 05:31 Retrieving Bookmarks and Cases 06:45 Exporting Recordings

exacqVision Mobile – Live Viewing and Navigation

This video takes a deep dive into general navigation, live viewing, and creating saved views in the all new exacqVision Mobile app. Chapters: 00:00 Intro 00:10 Live 00:33 Quick View 00:41 Editing Quick View 01:17 Audio 01:52 Creating and Editing Saved Views 03:34 Navigating Between Views 03:47 Focus View 05:11 Devices Screen