Description
SPE-1610N encoders had video loss on the first channel of banks 2, 3, & 4. Also, the connection status would go from connected to Connection Error 551.
Product
exacqVision Server 19.12
Steps to Reproduce
Add encoder as device type Samsung; add banks 2, 3, & 4 with the #bank=x override.
Expected Results
All channels display video
Actual Results
Video loss on the first channel of banks 2, 3, & 4 and the connection status will go to connection error 551
Solution
Introduced with Audio Out Support in 19.12.0, the first video channel of the second third or fourth bank fails to connect with error 551 if two-way audio is enabled.
The workaround is to disable audio out channel(s) or update to exacqVision Server version 20.06.xx
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