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Multiple USB Folders Present When Exporting in exacqVision

Description

When exporting on a Linux based system to a USB key it has been observed that more than one folder for your device can be present. 

Product 

  • exacqVision Client

Steps to Reproduce 

  1. Insert a USB Key 
  2. Physically remove the USB Key 
  3. Insert the USB Key again 
  4. Search, mark and export video from within the exacqVision Client
  5. Navigate to the USB_KEY folder 

Expected Results 

  • A single folder labeled with the <name of your device> USB is available 

Actual Results 

  • Multiple folders labeled with the <name of your device> USB are available 

Solution

  • This has resulted because the USB key has been physically removed without first using the unmount USB device icon in the exacqVision Client.  
  • To proceed with the export simply choose the folder with the highest number. 
  • To clear the list of orphaned USB device folders requires a reboot

Note: If you have multiple USB device folders and choose the wrong one to export the data, you will encounter an error similar to the following.