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Unexpected Error When Converting from Unmanaged to Managed User via ExacqVision Enterprise Manager

Description 

When changing a User from Local to Local (Managed) i.e. Unmanaged to Managed user in exacqVision Enterprise Manager the crying stick man appears immediately after applying the change. 

Product 

ExacqVision Enterprise Manager

Steps to Reproduce 

  • From the EM Dashboard, select Users 
  • On the Users page select UNMANAGED SERVER USERS to display a list of unamanaged users 
  • Locate the desired user and click the corresponding Manager user icon 

Expected Results 

The change applies and you are still on the EM Users Page 

Actual Results 

Crying Stickman page appears
image.png

Solution

The change is actually made, the issue is with the redirect back to EM, to verify the change was made.

  • Click the Return to Dashboard icon on the crying stick man page. 
  • From the EM Dashboard, selects Users 
  • The user should no longer be listed on the Unamanged Server Users page but on the Users page instead
  • Also check the user via the ExacqVision Client 
  • It should now show Local (Managed) 

The fix will be in the next release of ExacqVision Enterprise Manager version 22.06

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