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exacqVision Client slowdown on the System Information page w/ large numbers of connected users

Product

exacqVision Client 7.6 and earlier

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Description

When a large number of users are connected to the server, the System Information page can slow down, causing the screen to hang and the cursor to “hourglass”. This can happen with heavy Exacq Mobile 3 usage since Video Push was introduced, as the web service makes an inordinate number of connections to the server to support that functionality.

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Solution

Update exacqVision Client to version 7.8.0.97652 or higher

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