Dewarping of Dahua cameras not working on web client or Exacq Mobile 3 (Legacy)

Affected Versions

• exacqVision Web Service 7.6, running on Windows

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Description

In web service 7.6 (Windows only), dewarping of Dahua fisheye cameras does not work. These cameras do not show any dewarping options in the web client or Exacq Mobile 3 app.

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Workaround

1. Install the exacqVision Client on the web service or refer to an existing client installation on another machine.
2. Copy C:\Program Files (x86)\exacqVision\Client\fish_eye.dll where the client is installed to the C:\Program Files (x86)\exacqVision\WebService\bin directory where the web service is installed.
3. Restart the web service.

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Resolution

Update exacqVision Web Service to version 8.2.2 or higher

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