Cannot connect more than 52 E-Series encoders to a server

Post author By Bhargav Atturu
Post date April 28, 2021

Affected platforms

exacqVision 4.10 to 7.0 (E-Series support introduced in 6.4)

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Symptom

When attempting to add the 53rd E-Series encoder to a server, the 53rd E-Series will not connect. On Linux platforms the server will crash.

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Workaround

If no Arecont, Illustra or UDP devices are being used on that server, install exacqVision development build 7.1.3402.84249. During the installation, uncheck the Arecont, illustra3 and UDP plugins at the “Select Components to Install” step.

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Resolution

Fix expected in exacqVision 7.2

Tags 4962, E-Series Encoders, Cannot Connect More Than 52 Encoders to a Server, Server Software, Linux, Server, E-Series, Level2