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Manually Removing Managed Users

Description 

Once a Server has User Privileges managed by exacqVision Enterprise Manager, only that EM system can be used to remove the privileges.  If the NVR is unable to access the exacqVision Enterprise Manager server the “Managed” user status can be removed manually with the following steps.

Product 

exacqVision ServerexacqVision Enterprise Manager

Solution

  • Stop the exacqVision Server service
  • Manually edit streampi.xml file. NOTE: In windows you should run either Notepad++ or Notepad as an Administrator

Windows

C:\Program Files\exacqVision\Server\streampi.xml

Linux

/usr/local/exacq/server/streampi.xml

  • Remove lines from the Ownerships ID=”” section 

  • Start the exacqVision Server service 

Before the Change in Streampi.xml

After the change in streampi.xml