Description
If you enable Restricted View on Cameras Setting page of our client this can cause certain integrations to not show the live streams. For Example an integration such as CCure9000 will not show the streams on the Ccure interface seen below.
Product
- Exacq Server 24.03, 24.06, 24.09, 24.09
Steps to Reproduce
In the Exacq Client if you enable Restricted View on the Cameras settings page it will disable live streams within integrations.
Expected Results
Prior to evAPI 1.47.12 (4/17/2022), enabling Retricted View would block ALL cameras if even one had a RVW set on the camera settings page.
Solution
In this example the evAPI needs to be updated to at least evAPI version 1.47.12.
This can be found by looking at the properties of the evAPI.dll for any integration or WebService application being used and working with the integration team of the respected software, in this case it would be CCure.
Related KB: SDK / API Partner portal
https://support.exacq.com/#/knowledge-base/article/7070
AES-1164