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Illustra Flex4 Indoor PTZ with bubble

Description 

Illustra Flex4 Indoor PTZ with bubble showing distorated images on zoom.

Product 

Illustra Flex 4 PTZ all firmware

Steps to Reproduce 

Turn off the Tilt Limit in the camera PTZ settings

Expected Results 

Camera zoom shows in focus and sharp

Actual Results 

Camera zoom is slightly disorted and out of focus

Solution

This is working as designed.

The camera datasheet indicate the tilt range is -15 to -90.

When you disable the tilt limit and move above -15 degree, you will see image distortion at zoon due to the camera looking through the ‘transition region’ of the bubble.