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How to Determine if a Mobile User is Connected Through Remote Connections

Description

The exacqVision Mobile application provides the ability to connect straight to the exacqVision Server service, without the use of the exacqVision Web Service, when using server version 24.09 and higher. This connection can be made directly or by means of the Remote Connections feature. This article instructs users on how to determine which method a mobile user is/has connected with.

See also:

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Steps

  1. Open the exacqVision Desktop Client software.<br><br>
  2. Navigate to the Configuration screen.<br><br>
  3. Select the Server name from the system tree on the left-hand side to reach the System Information page.<br><br>
  4. The System Usage panel in the upper-left lists all currently connected users.<br><br>
  5. Mobile connected users will display ‘ipv4:‘ before the IP address in the Address column.<br><br>
  6. The IP address of the mobile device will be shown when connected directly to the system without the use of the Remote Connections feature.<br><br>
  7. If connected through the Remote Connectivity agent, the IP address will be 127.0.0.1.<br><br>
  8. If searching for prior connections using the Login History tab on the bottom half of the System Information page, the addresses there will also be shown according to items 5, 6, and 7 above.<br><br>

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