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Knowledge Support Support exacqVision Client Products

Camera Recording Page Columns Missing on Fresh Install

Description 

The Camera Recording Page in the client doesn’t show any of the default options such as, IP Address, Camera Name, Video Detection, Record Status, Last Motion, Mac Address, Type, Model, Firmware.

Product 

Exacq Client 23.06 and as early as 22.12

  • Windows and Linux

Steps to Reproduce 

Remove Exacq Vision Client completely from the Recorder, or any client machine.
Install Exacq Vision Client 23.03, 23.06, 23.09

Expected Results 

Client shows all the same default options on a fresh install.

Actual Results 

The checkbox for all the devices is missing. This allows selecting multiple cameras to push updates to. The other options like IP Address, Connection Status, Type, Model, Firmware are not enabled by default.

Solution

You are able to add the default options with the exception of the Checkbox to select all the cameras.
Simply Right click on one of the default columns such as , Frame Rate, Resolution, Format, Quality and select a new column to be added seen below.

Once you select the option it will appear seen below by selecting the IP address.

The only item that can not be added currently is the checkbox to select cameras. This is resolved in our March 2024 Release with version 24.03