Description
When searching video from client workstations, results will display in the timeline, but users are unable to playback video.
NOTE: The same search can be performed from the exacqVision Client running on the NVR and works normally.
Product
- exacqVision Client 22.09.03 and 22.12.05
Steps to Reproduce
- From the exacqVision Client search for older video. Note this has been observed when searching video older than 10 days but may vary.
Expected Results
- Results are returned and video can be played back
Actual Results
- Results are returned but video will not play back
Workaround
- Video can be exported and will playback normally in the exacqVision Player
- Video will also playback in the exacqVision Thin Client if exacqVision Web Server is configured
Engineering is currently investigating, see AES-294 for additional details