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When trying to connect to S-Series archive target the status is “Disconnected”

Description

When the Exacq NVR you are configuring to archive to an Exacq S-Series and the recording NVR is joined to a domain, there is a local Group Policy that must be configured to prevent receiving a ‘Disconnected’ status.

Product

  • An Exacq NVR with Windows OS
  • Exacq S-series storage server

Steps to Reproduce

  1. Create a volume for Archiving on the S-Series system.
  2. Try to connect to that archiving target from NVR.
  3. Apply the settings.

Expected Result

Arching target is ‘Connected’

Actual Result

Archiving target is ‘Disconnected’

Work Around

None

Solution

The local group policy Network Security: LAN Manager authentication level must be set to “send NTLMv2 response only. Refuse LM and NTLM”

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