Description
AVCostar formerly Arecont brand Camera Models AV20576RS using firmware 65432 on versions of exacqVision 23.03.3.0 or later fail to properly decode H265 format.
Product
- ExacqVision Server Software version 23.03.3.0 or later
- Camera Firmware version 65432
Steps to Reproduce
Connect this model camera on firmware version 65432 to ExacqVision version 23.03.3.0 or later and configure for H265.
Expected Results
Images appear as expected.
Actual Results
Some images may experience video tearing, gray blocking and other abnormalities.
Solution
Upgrade the AVCostar camera firmware to 65434 version. The manufacturer has resolved the H265 decoding issue with the release of this firmware version.
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