Description
If a you have a Avnet Server with no Raid Card then you might see this logs spamming every minute.3/12/2025 12:00:57.103 AM (GMT-4:00) SysMgmtPI Error Failed to refresh RAID controller - arcconf config missing controller 3/12/2025 12:01:57.313 AM (GMT-4:00) SysMgmtPI Error Failed to refresh RAID controller - arcconf config missing controller 3/12/2025 12:02:57.537 AM (GMT-4:00) SysMgmtPI Error Failed to refresh RAID controller - arcconf config missing controller
Product
Define which product(s) this article applies to bulleted list recommend if more than one.
- Avnet Server Non Raid WIDNOWS ONLY.
- exacqVision 24.12.7.0, 24.09.5.0 and Avnet Win10 non-RAID systems began production, somewhere in timeframe of March 2024.
Steps to Reproduce
None- The logs spams every minute with the same log seen above.
Expected Results
Deployment does not remove the arcconf utility on Windows Non Raid units.
Actual Results
EvServer assumes “should be RAID” if arcconf is present, and in turn logs it can’t find a controller.
Solution
WorkAround: The current work around would be to remove the arcconf.exe and storarc.dll in the c:\program files\raidcli directory and restart the server.
We are investigating if we would change the server to suppress this or change the image going forward.
AES-1210
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