Description
This error has been observed when adding illustra cameras to a Cloudvue Gateway.
Product
- Cloudvue Gateway
Steps to Reproduce
- Add device cloudvue.com Settings> Devices
- Scan for or Add Device by IP
Expected Results
- Camera adds normally
Actual Results
- Camera Save Failed message appears
- Details show “certificate has expired”
Solution
- Camera set to use Enhanced Security
- Factory default the camera and set Security Mode to Standard
