Description
We have seen reports of the Auto export not finializing. ExacqServer Versions 20.12, 22.12 and 23.06 are all working as expected.
Updating to ExacqServer 23.09 it fails to close the file… resulting in a partial file that core.exe is still holding onto and there is no video in the player when attempting to playback the file.
Below are some photos of the errors seen during the auto export process that would appear.
The write progress will seem like its done with the progress bar but nothing seems to be compiled properly.
Failure of playback errors seen below:
Product
Define which product(s) this article applies to bulleted list recommend if more than one.
- Exacq Server Windows and Linux
- exacqVision Server 23.09 and 24.03 and above.
Steps to Reproduce
If server is updated to 23.09 and 24.03 official release and start the auto export the process will not complete properly.
Expected Results
Auto Export should function as it was on Server Versions 20.12,22.12, and 23.06 official releases.
Actual Results
Auto export fails to close the file resulting in a partial file that core.exe is still holding onto and no video in the player when attempting to playback.
Solution
Roll back to 23.06 will allow the auto export to function properly.
AES-902 ticket is finalized and will in official release of 24.12 in December of 2024.
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