Description
At times it can be useful to get nvr-recorder debug level output to troubleshoot recording issue on a Cloudvue Gateway. This can be achieved using the smv-record debug engine.
Product
- Cloudvue Gateway
Solution
The basic steps are:
- Stop the nvr-recorder service
- Launch the smv-recorder directing the output to a text file
- Allow smv-recorder to run for 30-60 seconds
- Stop smv-recorder by pressing Ctrl+C
- Start the nvr-recorder service
- Review the output file for errors or warnings
Example
Tech Tip:
Support Diagnostics also captures this information in the Smartvue-smv-record.log section.