Samsung PNM-C34404RQPZ Connection Issues

Description There have been several reports of connection issues with the Samsung PNM-C34404RQPZ. Reports of the units rebooting upon connecting it to the client and which plugin to utilize. Product  Exacq Server 24.03.7.0Camera Info: Samsung PNM-C34404RQPZFW used: 23.01.04_20240417_R650 https://www.exacq.com/integration/ipcams/#getCameraRecord=901b747e-fcbf-5464-7543-5aeb7ae3afe8~nstep_id=step-3 Steps to Reproduce  In the Client go to Add IP Cameras under the configuration. Add the first… Continue reading Samsung PNM-C34404RQPZ Connection Issues

Installing X-Series ReadyRails on Racks with Threaded Round Holes

The ReadyRails that ship with exacqVision X-Series NVRs are designed to be toolless when used with server racks that have square or unthreaded round mounting holes on the rack uprights. The following guide describes how to adapt these rails, using tools, for use with rack uprights with threaded round screw holes. <br>

H265 Motion Detection Fails on Panasonic WV-S8531N

Description  The Panasonic WV-S8531N fails to detect motion when using H265 option. Product  ExacqVision Server Steps to Reproduce  Expected Results  Motion is detected and video records. Actual Results  Motion is not detected and video is not recorded. Solution Updating firmware to S8531_202ES allowed the camera use Motion with H265 format on Server 22.09. AES-146 <br>