*** INTERNAL USE ***
Description
Getting a “Camera Save Failed” message when attempting to add a camera to a Cloudvue Gateway.
Product
- Cloudvue Gateway 23.9.x
Steps to Reproduce
- Scan to add the camera or add by IP Address
Expected Results
- Camera adds and is visible in Cloudvue
Actual Results
- Camera fails to add with the following Error
- The error message in part contains the following.
"Error: Command failed: cameras initialize '--manufacturer=ONVIF' '--model=Generic ONVIF Camera' ...
Solution
- This issue was due to an incomplete update.
- The fix is to manually run the nvr-cameras installer script
smartvue@TCG16K1:/opt/smartvue/services/nvr-cameras$ ./installer.sh