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Re-image fails on Linux G-Series Micro units above Ubuntu version 18.04

exacqVision G-Series Micro units may fail to write Exacq’s custom image of Ubuntu OS versions back to drive if the version is above Ubuntu 18.04 LTS.

Product

G-Series Micro

Steps to Reproduce

  1. Re-image a G-Series Micro Unit to an Ubuntu OS image above 18.04 LTS

Expected Results

The sysprep process should not fail

Actual Results

The sysprep process fails

Solution

  1. Re-image to Ubuntu 18.04 LTS from sysprep USB key instead of using 20.04 LTS or 22.04 LTS image.
  2. Run the following commands to step up in OS versions:
    sudo apt update
    sudo apt upgrade
    sudo apt dist-upgrade
    sudo apt autoremove
    sudo do-release-upgrade -f DistUpgradeViewGtk3

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Reference: AES-737