When running 23.03 Exacq Client on Mac some cameras intermittently show up very small in live view. Instead of filling the available space, they are 1/16th to 1/4 of the view area and the rest is black. Macs running two different versions of macOS (Sonoma and Big Sur) have been seen.
Exacq Client 23.03-23.06 versions.
Update Mac Client to 23.03 and 23.06 version and views will show behavior.
This should not been seen.
The live views will be shown as 1/16th or 1/4 the size in the live pane.
Exacq Client 23.09.7.0 releases on 11-20-2023 will resolve both OS’s.
AESW-7704
%1 Network error 102 in the metadata stream using scheme http
Indicates a libcurl error where the status is OutOfRequest. Requires a packet capture for further investigation.%BR%%BR%
%1 – Device IP Address %BR%
%1 Network error 101 in the metadata stream using scheme http
Indicates a libcurl error where the status is AlreadySending. Requires a packet capture for further investigation.%BR%%BR%
%1 – Device IP Address %BR%
%1 Network error 56 in the metadata stream using scheme http
Indicates a failure receiving network data. This could be due to a network issue or a plugin issue. Requires a packet capture for further investigation.%BR%%BR%
%1 – Device IP Address %BR%
Adding an Amcrest camera as ONVIF to a Cloudvue Gateway fails with an error message “Invalid Username / Password”. This is true even if the credentials being used work to login to the cameras web interface.
Re: ONVIF authentication not working in newer cameras
Post by ckchessmaster » Wed Jan 18, 2023 12:58 pm
update config query delta attribute error
This message can usually be ignored.%BR%
The Axis plugin is trying to process XML configuration coming to it, but the XML is missing a ‘delta’ attribute. If the XML doesn’t have the ‘delta’ attribute, the plugin ignores the XML message and moves on.%BR%
This may occur from devices sending XML that isn’t fully “compliant” with our protocol dissectors.
*** INTERNAL USE ***
The options described in the documentation below are listed in dictionary values, where possible. This is indicated by the key values listed between curly braces ‘{ }’. The key is followed by the description of the key value is colon separated, as in the following example:
{key1:description1, key2:description2, …}
More than one Instance or Item tag may be defined.
Tags and attributes not included use client defaults.
<br>
<exacqVision Init>
<Instance>
<Live>
<Layout>
<Item/>
</Layout>
<System>
<Video>
<Input/>
</Video>
<Audio>
<Input>
</Audio>
</System>
</Live>
</Instance>
<Systems>
</Systems>
<SecurityIntegrations/>
<Sync/>
<Alerts/>
<HWAccel/>
<Joystick>
</Joystick>
</exacqVision Init>
<br>
| AllowAccelerators | |
| ShowSunkenBorder | bool {0:disabled, 1:enabled} |
| ShowRecStatusBorder | bool {0:disabled, 1:enabled} |
| ShowPTZFocusBorder | bool {0:disabled, 1:enabled} |
| ShowOnScreeDisplay | bool {0:disabled, 1:enabled} |
| UseOsdColor | bool {0:disabled, 1:enabled}Use OSD color for Serial Profiles |
| KeepAspectRatio | bool {0:disabled, 1:enabled}Keep aspect ratio during resize |
| RestoreOnAttnReq | bool {0:disabled, 1:enabled}Restore client on user attention request |
| MySystemsColMask | |
| EntCamColMask | |
| AnalogCamColMask | |
| IPCamColMask | |
| EntCamFilterTreeSize | integer (DIP value)Width of filter tree panel on Enterprise Cameras |
| NonEntCamFilterTreeSize | integer (DIP value)Width of filter tree panel on Camera Recordings |
| VGAAccelMode | |
| VGAAccelColorspace | |
| DisplayAdapter | |
| TimelapsePlaybackInterval | integer {0-15}Immediate jump to next frame if gap exceeds X seconds |
| PanelSizeRatio | integer {0:content, 1:window, 2:16×9, 3:4×3} |
| CameraSortOrder | integer {0:default order, 1:ascending, 2:descending} |
| GroupsSortOrder | integer {0:default order, 1:ascending, 2:descending} |
| MapsSortOrder | integer {0:default order, 1:ascending, 2:descending} |
| ViewsSortOrder | integer {0:default order, 1:ascending, 2:descending} |
| EventsSortOrder | integer {0:default order, 1:ascending, 2:descending} |
| BookmarksSortOrder | integer {0:default order, 1:ascending, 2:descending} |
| ReportsSortOrder | integer {0:default order, 1:ascending, 2:descending} |
| LiveAudioLipSync | integer {0:auto, 1:enabled, 2:disabled} |
| AudioInputDevice | integer0 indexed list based on client detected devices |
| MuteDuringTwoWayAudio | bool {0:disabled, 1:enabled} |
| AutoFillEmptyVideoPanels | bool {0:disabled, 1:enabled} |
| CPUDecompResult | |
| EnableIndicators | bool {0:disabled, 1:enabled}Show notifications for indicators |
| ConfirmClose | bool {0:disabled, 1:enabled}Prompts user for confirmation when attempting to close client window |
| CollapseLiveAutoContexts | bool {0:disabled, 1:enabled}Hide individual quality streams |
| CombineRegionOfInterestStreams | bool {0:disabled, 1:enabled}Manage all streams as quality streams |
| CameraPreviewMode | integer {0:no preview, 1:thumbnail, 2:video |
| ShowSystemGroups | bool {0:disabled, 1:enabled}Show system group folders |
| RequireSSLCert | bool {0:disabled, 1:enabled}Require SSL certificate validation |
| UseSparseConnections | bool {0:disabled, 1:enabled}Use dynamic connections |
| SparseSystemCount | integerNumber of systems using dynamic connections |
| EnableAllAnalytics | bool {0:disabled, 1:enabled} |
| NormalLayoutCollapseMode | integer {0:auto, 1:expanded, 2:collapsed} |
| EventButtonCollapseMode | |
| LastUsedNormalLayout | |
| LastUsedWidescreenLayout | deprecated |
| LastUsedEventButton | |
| DeblockingMode | integer {0:auto, 1:enabled, 2:disabled}H.264 deblocking, attempts to smooth sharp edges of decoded compressed video blocks |
| DirectSearch | integer {0:disabled, 1:prefer system video, 2:prefer archive video, 3:prefer cloud video} |
| LastUsedLayout | string |
| Language | |
| Caption | stringTitle of the client window |
| ViewLayout | integerNumber of panels in startup layout |
| LegacyAuthentication | integer {0:only if required, 1:force, 2:never}To be deprecated |
| TimeoutEnabled | bool {0:disabled, 1:enabled}Inactivity timeout |
| TimeoutMinutes | integer {1-100} |
| KeepAliveSeconds | |
| CurrentTheme | string {light:Light, dark:Dark, classic:Classic} |
| DisableLiveStreams | bool {0:disabled, 1:enabled}Prevents user from viewing live video, does not affect search |
| Use12HourClock | bool {0:disabled, 1:enabled} |
| TemperatureScale | bool {0:Fahrenheit, 1:Celsius} |
| LicenseWarningAck | bool {0:disabled, 1:enabled} |
| LicenseExpirationAck | epoch |
| AutoCheckForClientUpdates | bool {0:disabled, 1:enabled}Found on client About pop-up |
| ShowNotificationsForIndicators | bool {0:disabled, 1:enabled} |
| StartUpInstanceCount | integerNumber of client instances to open |
| IgnoredVersion | |
| SendAnonymousData | bool {0:disabled, 1:enabled}Found on client About pop-up |
| MotionColor | integer {0-16777215}Decimal color value |
| AlarmColor | integer {0-16777215}Decimal color value |
| FreeRunColor | integer {0-16777215}Decimal color value |
| PTZFocusColor | integer {0-16777215}Decimal color value |
| EventMonitorColor | integer {0-16777215}Decimal color value |
| BookmarkColor | integer {0-16777215}Decimal color value |
| NoColor | integer {0-16777215}Decimal color value |
| ClientIniAutoUpdateEna | bool {0:disabled, 1:enabled}Toggles automatic import on Add Systems |
| ClientIniAutoUpdateUrl | string (path or url address to XDV file to import) |
| HWAccelLimit | |
| ShowTrayIcon | bool {0:disabled, 1:enabled}Shows icon for Client instance in System Tray See also: How to Configure No Close Client Usage |
| Delete | bool {0:disabled, 1:enabled}Disabling prevents Client instance closure. See also: How to Configure No Close Client Usage |
| Number | integerClient instance number |
| Top | integer (distance from top of desktop where client window begins) |
| Left | integer (distance from left edge of desktop where client window begins) |
| Width | integer (width of client window from left point) |
| Height | integer (height of client window from top point) |
| Maximize | bool {0:disabled, 1:enabled}Client window fills screen or not |
| FullScreen | bool {0:disabled, 1:enabled}Fills screen and hides window controls (F11) |
| ShowToolbars | bool {0:disabled, 1:enabled}Hide/show toolbar (F8) |
| ShowNavPanel | bool {0:disabled, 1:enabled}Hide/show nav panel (F4) |
| LiveMode | integer {0:cameras, 1:groups, 2:maps, 3:views}Client opens with Live nav panel to the selected option |
| LiveModeNavButtons | integer {0:collapsed, 1:cameras, 2:groups, 3:maps, 4:all expanded}Expanded or collapsed level of nav panel buttons |
| SearchModeNavButtons | integer {0:collapsed, 1:cameras, 2:groups, 3:maps, 4:views, 5:events, 6:bookmarks/cases}Expanded or collapsed level of search panel buttons |
| RemoteControlEnabled | bool {0:disabled, 1:enabled}Toggles receiving of video push display |
| RemoteControlName | string |
| MainSashPos | integer (width of left side nav panel) |
| PTZControlLeft | integer (distance from left edge of desktop where ptz pop-up begins) |
| PTZControlTop | integer (distance from top edge of desktop where ptz pop-up begins) |
| SoftTriggerControlWidth | integer (width of soft trigger pop-up from left point) |
| SoftTriggerControlHeight | integer (height of soft trigger pop-up from top point) |
| SoftTriggerControlLeft | integer (distance from left edge of desktop where soft trigger pop-up begins) |
| SoftTriggerControlTop | integer (distance from top edge of desktop where soft trigger pop-up begins) |
| TwoWayAudioDialogWidth | integer (width of two-way audio pop-up from left point) |
| TwoWayAudioDialogHeight | integer (height of two-way audio pop-up from top point) |
| TwoWayAudioDialogLeft | integer (distance from left edge of desktop where two-way audio pop-up begins) |
| TwoWayAudioDialogTop | integer (distance from top edge of desktop where two-way audio pop-up begins) |
| RemoteControlDialogWidth | integer (width of video push pop-up from left point) |
| RemoteControlDialogHeight | integer (height of video push pop-up from top point) |
| RemoteControlDialogLeft | integer (distance from left edge of desktop where video push pop-up begins) |
| RemoteControlDialogTop | integer (distance from top edge of desktop where video push pop-up begins) |
| RemoteControlGUID | string |
| View | string (name of View) |
| Tour | string (name of Tour) |
| EventMonitor | string (name of Event Monitoring profile)Must be Switch View type |
| StartLayout |
| Name | string (layout name) |
| Rows | integer (number of video panel rows to allot) |
| Cols | integer (number of video panel columns to allot) |
| X | integer (beginning column number) |
| Y | integer (beginning row number) |
| Width | integer (number of columns to merge) |
| Height | integer (number of rows to merge |
| Name | string (host/IP:port) |
| Position | |
| Name | string |
| CameraID | integer |
| Device | string (IP address) |
| DeviceMac | string (MAC address) |
| Number | integer |
| Context | |
| AutoContext | integer |
| ToggleAnalytics | integer |
| Name | string |
| Device | string (IP address) |
| DeviceMac | string (MAC address) |
| Number | integer |
| Context |
| Address | |
| Port | |
| Group | |
| Name | |
| AllowSave | |
| Username | |
| Password | |
| PasswordType | |
| Enabled | |
| Latency | |
| ExportPermission | |
| EnterpriseManaged | |
| UseSystemLogin | |
| SupportsTargetSearch | |
| IsEdgeServer | |
| ExpandedInCamTree | |
| FailoverState | |
| Model | |
| Serial | |
| Package | |
| Version | |
| MAC | |
| License | |
| IsLicensed | |
| IsEnterprise | |
| IsEnterpriseEx | |
| Expiration |
| AlwaysPrompt | bool |
| Enabled | |
| ConnectedOnce | |
| SyncFrequency | |
| CredsSingleSignOn | |
| CredsPrompt | |
| Username | |
| Password | |
| PasswordType | |
| UpdaterPath | |
| UpdateCheckInterval | |
| ForcedUpdates |
Adding or removing a User to/from multiple devices in Cloudvue
Cloudvue.com
An Admin on an account who is already added to all devices can add a new user to multiple devices at once by completing the following steps:
New User
Existing User
If an existing user that already has access to a device on the account
User(s) can be added/removed to/from multiple devices at once instead of having to go into each individual device in Manager.
Doing this in bulk with too many devices at once can result in an error. Recommended adding/removing in groups if trying with a large number of cameras/gateways